Remote Front Desk & Operations Coordinator

Quality Home Care Michigan; Colombia; Remote; COP 124,231,000 - 201,876,000; Full time

Job summary

Quality home care organization is seeking a highly organized Front Desk and Operations Coordinator to manage customer inquiries, scheduling, estimating, ordering, and invoicing for residential and commercial glass projects. The role requires meticulous data entry, strong communication, and reliable coordination of office and field activities.

This is a 100% remote position with standard business hours. Candidates must be comfortable with Microsoft Teams and video meetings, and able to work

Qualifications

• Excellent written and verbal American English communication skills.
• Exceptional attention to detail.
• Strong organizational and time-management skills.
• Ability to manage multiple active jobs simultaneously.
• Ability to work independently without constant supervision.
• Strong follow-through and accountability.
• Excellent computer skills with Microsoft Excel.
• Experience using Microsoft 365 and Outlook.
• Ability to learn unfamiliar software quickly.

Responsibilities

• Manage customer inquiries and gather information for new jobs.
• Enter customer, project, scheduling, and job data into software and spreadsheets.
• Schedule estimates and on-site measuring appointments.
• Coordinate technician schedules and field work.
• Order materials and communicate with vendors.
• Verify measurements and order accuracy before submission.
• Process invoices and monitor payments.
• Support payroll and administrative tasks as needed.
• Learn and implement new software and workflows to improve efficiency.

Skills

Communication

Attention to detail

Organization

Time management

Customer service

Multi-tasking

Excel

Microsoft 365

Outlook

Teams

Tools

Smart Glazier

Microsoft 365

Outlook

Excel

Microsoft Teams

Job description

Quality home care organization is seeking a highly organized Front Desk and Operations Coordinator to manage customer inquiries, scheduling, estimating, ordering, and invoicing for residential and commercial glass projects. The role requires meticulous data entry, strong communication, and reliable coordination of office and field activities.

This is a 100% remote position with standard business hours. Candidates must be comfortable with Microsoft Teams and video meetings, and able to work