Remote Debt Recovery Specialist | Collect Payments

Smart Apartment Data; Perímetro Urbano Barranquilla; Remote; COP 47,663,000 - 58,662,000; Full time

Benefits offered by this job

100% remote

Job summary

Smart Apartment Data is hiring for a fully remote debt-collections role targeting U.S. customers. The job is outbound-heavy, with email follow-ups to reinforce payment dates and commitments.

You will start by prioritizing overdue accounts, explain balances, and secure concrete payment dates. Daily tasks include calling, documenting promises, and sending brief emails confirming agreements. Requires real collections experience, a year+ in roles, and full-time availability during U.S.

Qualifications

• Real collection call experience across cards, loans, auto, or invoices.
• Willingness to work full-time during U.S. business hours.
• Excellent spoken English for firm conversations with U.S. customers.

Responsibilities

• Make outbound calls to overdue U.S. accounts.
• Explain balances, listen to reasons, and set a concrete payment date.
• Log every call and commitment, and send concise emails confirming agreements.

Skills

Collections experience

Fluent English

Job description

Smart Apartment Data is hiring for a fully remote debt-collections role targeting U.S. customers. The job is outbound-heavy, with email follow-ups to reinforce payment dates and commitments.

You will start by prioritizing overdue accounts, explain balances, and secure concrete payment dates. Daily tasks include calling, documenting promises, and sending brief emails confirming agreements. Requires real collections experience, a year+ in roles, and full-time availability during U.S.