Remote Customer Support Specialist

Nexoratalent; Bogotá; Remote; COP 36,000,000 - 60,000,000; Full time

Benefits offered by this job

Fully remote position

Flexible work environment

Ongoing training

Career growth opportunities

Competitive compensation

Job summary

Nexoratalent is seeking professional, customer-focused individuals to join our remote support team. You will respond to customer inquiries via email, chat, and phone, and provide accurate information and timely assistance.

This fully remote role offers a flexible work environment, ongoing training, and clear opportunities for career growth based on experience.

If you communicate well, work independently, and maintain positive client relationships, we’d love to hear from you.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service or support preferred.
• Ability to work independently in a remote environment.
• Professional attitude with problem-solving skills.
• Reliable internet connection and computer access.

Responsibilities

• Respond to customer inquiries via email, chat, and phone.
• Provide accurate information and timely support to clients.
• Assist with account updates, scheduling, and general service requests.
• Maintain clear communication and positive customer relationships.
• Document interactions and follow internal support procedures.

Skills

Strong written and verbal comms

Customer service experience

Remote work independence

Professional attitude

Problem-solving skills

Job description

We are seeking professional and customer-focused individuals to join our remote support team. This opportunity is ideal for candidates who enjoy helping others, communicating effectively, and providing excellent service experiences in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via email, chat, and phone
• Provide accurate information and timely support to clients
• Assist with account updates, scheduling, and general service requests
• Maintain clear communication and positive customer relationships
• Document interactions and follow internal support procedures

Qualifications

• Strong written and verbal communication skills
• Customer service or support experience preferred
• Ability to work independently in a remote environment
• Professional attitude and problem-solving skills
• Reliable internet connection and computer access

What We Offer

• Fully remote position
• Flexible work environment
• Ongoing training and support
• Career growth opportunities
• Competitive compensation based on experience