Remote Customer Service Specialist: Scheduling & Vendors

Booth; Colombia; Remote; COP 28,435,680 - 34,060,320; Full time

Job summary

A U.S.-based service company is seeking a proactive Customer Service Representative to provide support remotely. The role involves assisting customers and vendors, managing inquiries, and ensuring service coordination. Candidates should be fluent in English and possess strong organizational skills. A commitment to working independently during U.S. business hours is essential. This position offers an indefinite contract and competitive salary.

Qualifications

• Fluent in English with excellent communication skills.
• Prior customer service experience preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to customer inquiries via phone and email.
• Communicate with vendors to schedule service appointments.
• Resolve issues and ensure timely follow-up.

Skills

Fluent English (C1)

Organizational skills

Attention to detail

Independent work

Job description

A U.S.-based service company is seeking a proactive Customer Service Representative to provide support remotely. The role involves assisting customers and vendors, managing inquiries, and ensuring service coordination. Candidates should be fluent in English and possess strong organizational skills. A commitment to working independently during U.S. business hours is essential. This position offers an indefinite contract and competitive salary.