Remote Customer Service Rep — US Hours, Growth & Intl

There is Talent; Colombia; Remote; COP 116,512,000 - 194,187,000; Full time

Benefits offered by this job

100% remote work

40 hours per week

Vacation benefits after 1 consecutive

Experience with international clients

Professional growth opportunities

Supportive team environment

Job summary

There is Talent is seeking a Customer Service Representative to support U.S.-based businesses in a 100% remote setup. The role involves handling inbound and outbound calls, scheduling and follow-ups, and delivering excellent service in a fast-paced environment.

Ideal candidates communicate clearly in English, have prior customer service experience, and can work with international clients. The position offers full-time, remote work with growth opportunities.

Qualifications

• Excellent spoken and written English (C1+ preferred).
• Experience in customer service, BPO, call center, or phone-based roles.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with questions, scheduling, and follow-ups.
• Provide accurate information and customer support.
• Document call notes and updates in company systems.
• Maintain a professional and positive tone on calls.
• Follow company processes and communication guidelines.
• Support the team with general customer service tasks.

Skills

English proficiency

Customer service

Communication

Active listening

Attention to detail

Multitasking

Reliable internet

Tools

Google Workspace

CRM systems

Dialer systems

Slack

Zoom

HubSpot

Job description

There is Talent is seeking a Customer Service Representative to support U.S.-based businesses in a 100% remote setup. The role involves handling inbound and outbound calls, scheduling and follow-ups, and delivering excellent service in a fast-paced environment.

Ideal candidates communicate clearly in English, have prior customer service experience, and can work with international clients. The position offers full-time, remote work with growth opportunities.