Remote Customer Growth Specialist — Colombia

Sunny Bliss Plumbing & Air; Colombia; Remote; COP 28,645,000 - 47,742,000; Full time

Benefits offered by this job

Remote work

Long-term opportunity

Performance bonuses

Job summary

Sunny Bliss Plumbing & Air, a Miami-based plumbing and HVAC company, seeks a Customer Growth Specialist based in Colombia. This remote role blends customer experience, outbound calling, and relationship building to turn conversations into long-term customers.

You'll handle inbound/outbound calls, schedule service, and follow up to drive repeat business, with a strong emphasis on English communication and independent, proactive work in a remote team.

Qualifications

• 2+ years of experience in customer service, outbound calling, or inside sales.
• Fluent English (spoken and written).
• Comfortable in remote environments with strong follow-up skills.

Responsibilities

• Handle inbound and outbound calls, texts, and emails in a professional tone.
• Proactively follow up with past and current customers to drive repeat business.
• Schedule service appointments and coordinate with dispatch; CRM use expected.

Skills

Customer service

Outbound calls

Phone presence

Relationship building

Job description

Sunny Bliss Plumbing & Air, a Miami-based plumbing and HVAC company, seeks a Customer Growth Specialist based in Colombia. This remote role blends customer experience, outbound calling, and relationship building to turn conversations into long-term customers.

You'll handle inbound/outbound calls, schedule service, and follow up to drive repeat business, with a strong emphasis on English communication and independent, proactive work in a remote team.