Remote Customer Experience Specialist

Gocreativestudios; Bogotá ciudad; Remote; COP 31,248,000 - 46,872,000; Full time

Benefits offered by this job

Training and growth opportunities

Competitive monthly salary

Job summary

Gocreativestudios in Bogotá, Colombia is seeking a motivated customer service specialist for a fully remote role. You will respond to inquiries via phone, email, and chat, resolve issues, and maintain records to help improve service.

Requirements include fluent English and experience in customer service. A reliable internet connection and a quiet home workspace are essential. The position offers training and growth opportunities with a competitive monthly salary.

Qualifications

• Fluent English (spoken and written).
• Experience in customer service, call centers, or BPO environments preferred.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and provide solutions.
• Maintain accurate records of customer interactions.
• Provide product/service information clearly and accurately.
• Contribute to improving customer satisfaction and service processes.

Skills

Fluent English

Communication skills

Customer-first attitude

Multitasking

Remote-ready setup

Job description

Gocreativestudios in Bogotá, Colombia is seeking a motivated customer service specialist for a fully remote role. You will respond to inquiries via phone, email, and chat, resolve issues, and maintain records to help improve service.

Requirements include fluent English and experience in customer service. A reliable internet connection and a quiet home workspace are essential. The position offers training and growth opportunities with a competitive monthly salary.