Remote LATAM Phone Support Specialist for AI Training

Remotebridge; Colombia; A distancia; COP 33.480.000 - 55.800.000; Jornada completa

Descripción de la vacante

Remotebridge is seeking a Customer Service Expert – Phone Support (LATAM) to join as a contractor on a remote basis. You will handle live calls with US-based customers, schedule reservations, confirm vendors, and gather necessary information.

The role emphasizes English fluency, autonomous work, and professional communication. Prior experience in executive or virtual assistance is valued, with a focus on reliability and discretion in handling sensitive information.

Formación

• Experience in executive or virtual assistance is preferred.
• Fluent, neutral spoken English for US-based calls.
• Ability to handle high-volume, remote phone tasks.

Responsabilidades

• Place and receive phone calls to complete tasks like reservations and scheduling.
• Engage with businesses to gather information and fulfill requests.
• Document outcomes with accuracy and protect confidentiality.
• Handle multiple short calls and escalate when needed.
• Collaborate with other remote professionals to maintain quality.

Conocimientos

Executive assistance

Virtual assistance

Customer support via phone

English fluency

Remote work experience

Descripción del empleo

Remotebridge is seeking a Customer Service Expert – Phone Support (LATAM) to join as a contractor on a remote basis. You will handle live calls with US-based customers, schedule reservations, confirm vendors, and gather necessary information.

The role emphasizes English fluency, autonomous work, and professional communication. Prior experience in executive or virtual assistance is valued, with a focus on reliability and discretion in handling sensitive information.