Remote Bilingual Outbound Caller (PT/EN)-Reactivate Drivers

DOXA Talent, Inc.; Colombia; A distancia; COP 20.088.000 - 26.784.000; Jornada completa

Descripción de la vacante

DOXA Talent, Inc. is seeking a bilingual Outbound Caller (Portuguese & English) to join our client's team in Colombia. The role focuses on reactivating inactive delivery drivers through outbound calls and delivering an excellent customer experience.

You will work remotely from Colombia, coordinate with Colombian and international teams, and maintain CRM notes while aiming for daily outreach and conversion targets. Strong communication and negotiation skills are essential.

Formación

• High school diploma required; technical studies are a plus.
• At least 1 year in outbound sales, telesales, or related roles.
• Strong communication and negotiation skills; CRM familiarity.
• Bilingual Portuguese & English preferred.

Responsabilidades

• Make outbound calls to inactive drivers to reactivate accounts.
• Maintain a high volume of daily outbound calls and meet targets.
• Update driver information and call outcomes in the CRM.
• Improve sales techniques based on performance metrics.
• Collaborate with team and leadership to maximize campaign success.

Conocimientos

Portuguese

English

CRM

Outbound sales

Communication

Negotiation

Educación

High school diploma

Herramientas

CRM systems

Descripción del empleo

DOXA Talent, Inc. is seeking a bilingual Outbound Caller (Portuguese & English) to join our client's team in Colombia. The role focuses on reactivating inactive delivery drivers through outbound calls and delivering an excellent customer experience.

You will work remotely from Colombia, coordinate with Colombian and international teams, and maintain CRM notes while aiming for daily outreach and conversion targets. Strong communication and negotiation skills are essential.