Remote Bilingual Outbound Caller – Reactivate Drivers

DOXA Talent, Inc.; Colombia; A distancia; COP 18.000.000 - 30.000.000; Jornada completa

Descripción de la vacante

DOXA Talent, Inc. is seeking an Outbound Caller in Colombia to reactivate inactive driver accounts for our client's delivery partners.

The role requires bilingual proficiency in Spanish and English, with a focus on high-volume outbound calls, customer-centric communication, and meeting performance targets. Qualifications include a technical or bachelor’s degree and 1 year of outbound sales or telesales experience.

Formación

• Education: Technical or bachelor’s degree preferred.
• Experience: At least 1 year in outbound sales, telesales or related field.
• Experience in gig economy, ride-sharing, or delivery service is a plus.
• Skills: Familiarity with CRM systems; excellent written and verbal communication; strong negotiation and persuasion; proven track record of achieving targets.

Responsabilidades

• Make outbound calls to inactive drivers to reactivate accounts.
• Maintain a high volume of daily calls while achieving targets.
• Record and update driver information in CRM accurately.
• Improve techniques based on performance data and trends.
• Collaborate with team to identify best practices and areas for improvement.

Conocimientos

Bilingual in Spanish and English

Excellent written and verbal comms

Negotiation & persuasion

Proven track record of targets

Independence & teamwork

Educación

Technical or Bachelor's degree preferred

Herramientas

CRM systems

Descripción del empleo

DOXA Talent, Inc. is seeking an Outbound Caller in Colombia to reactivate inactive driver accounts for our client's delivery partners.

The role requires bilingual proficiency in Spanish and English, with a focus on high-volume outbound calls, customer-centric communication, and meeting performance targets. Qualifications include a technical or bachelor’s degree and 1 year of outbound sales or telesales experience.