Remote Bilingual Patient Liaison (EN/ES)

SnappyCX, Inc.; Bogotá; Presencial; COP 128.101.895 - 183.002.708; Jornada completa

Descripción de la vacante

A leading healthcare services provider is seeking experienced Patient Coordinators to join their fully-remote team in Colombia. The role involves acting as a liaison between various stakeholders to ensure effective communication and high-quality care delivery. Applicants must be bilingual in English and Spanish and possess strong customer service and multitasking skills. This position offers an environment that adapts quickly to changes, supporting the overall care and management of patient needs.

Formación

• Provide excellent customer service and active listening.
• Multitask effectively and manage time efficiently.
• Adapt to agency or industry changes quickly.

Responsabilidades

• Complete all required tasks according to agency guidelines.
• Schedule work assignments based on training and experience.
• Document communications accurately in HHA Exchange.
• Communicate effectively with patients and healthcare professionals.
• Complete required daily, weekly, and monthly reports.

Conocimientos

Bilingual fluency in English and Spanish

Customer service skills

Active listening skills

Effective time management

Strong written and verbal communication skills

Ability to multitask

Team-oriented approach

Flexibility and adaptability

Herramientas

HHA Exchange

Smart Map

Descripción del empleo

A leading healthcare services provider is seeking experienced Patient Coordinators to join their fully-remote team in Colombia. The role involves acting as a liaison between various stakeholders to ensure effective communication and high-quality care delivery. Applicants must be bilingual in English and Spanish and possess strong customer service and multitasking skills. This position offers an environment that adapts quickly to changes, supporting the overall care and management of patient needs.