Remote Bilingual Insurance & Prior Authorization Specialist

Go Lean Health; Bogotá; Remote; COP 25,776,000 - 36,712,000; Part time

Benefits offered by this job

Remote work

Job summary

Go Lean Health is seeking a Bilingual Back-Office Insurance & Prior Authorization Virtual Medical Assistant for remote work supporting a US nonprofit behavioral health organization. The role emphasizes administrative accuracy, eligibility verification, and efficient authorization workflows to move patients through enrollment.

You will manage insurance verifications, prior authorizations, patient intake, and follow-up, while maintaining HIPAA compliance and coordinating with clinic teams to

Qualifications

• Experience in healthcare administration with insurance verification and prior authorizations.
• Familiarity with US commercial insurance plans and Medicaid.
• Experience using payer portals and insurance communication.
• Strong HIPAA compliance and confidential data handling.

Responsibilities

• Verify patient eligibility and benefits with commercial plans and Medicaid.
• Initiate and process prior authorization requests according to payer requirements.
• Support patient intake, enrollment, and portal setup with accurate data.
• Identify missing information and follow up for enrollment and eligibility.
• Coordinate with front-desk VMA and ensure steps before scheduling.

Job description

Go Lean Health is seeking a Bilingual Back-Office Insurance & Prior Authorization Virtual Medical Assistant for remote work supporting a US nonprofit behavioral health organization. The role emphasizes administrative accuracy, eligibility verification, and efficient authorization workflows to move patients through enrollment.

You will manage insurance verifications, prior authorizations, patient intake, and follow-up, while maintaining HIPAA compliance and coordinating with clinic teams to