Remote Bilingual Insurance & Authorization Specialist

GoLean Health; Bogotá; Remote; COP 25,805,000 - 36,752,000; Part time

Job summary

GoLean Health is seeking a remote back-office assistant for insurance verification, prior authorizations, and patient enrollment support in a nonprofit behavioral health setting. The role focuses on verifying eligibility, completing authorizations, and coordinating intake and enrollment while maintaining HIPAA compliance.

The position requires experience with US commercial plans and Medicaid, proficiency in EHR systems, and strong organization to manage multiple cases and documentation.

Qualifications

• Experience in healthcare with insurance verification & prior authorizations.
• Experience with US commercial plans and Medicaid.
• Experience contacting insurance companies and using payer portals.
• Strong understanding of eligibility workflows and HIPAA.
• Experience with an EHR or practice-management system.
• Attention to detail, organization, and follow-up skills.
• Ability to work independently and manage multiple cases.

Responsibilities

• Verify patient eligibility and benefits with commercial plans and Medicaid.
• Document verification results in clinic systems.
• Initiate and process prior authorization requests.
• Communicate with insurance representatives and use payer portals.
• Track and follow up on pending authorizations through to resolution.
• Assist with patient intake, enrollment, and coordination of care.

Skills

Insurance verification

Prior authorizations

EHR systems

HIPAA compliance

Data entry

Bilingual English/Spanish

Tools

AdvancedMD

Microsoft Teams

Phone services

Payer portals

VPN

Time Doctor

Job description

GoLean Health is seeking a remote back-office assistant for insurance verification, prior authorizations, and patient enrollment support in a nonprofit behavioral health setting. The role focuses on verifying eligibility, completing authorizations, and coordinating intake and enrollment while maintaining HIPAA compliance.

The position requires experience with US commercial plans and Medicaid, proficiency in EHR systems, and strong organization to manage multiple cases and documentation.