Remote AI Deployment & Integrations Engineer

DBSync Inc.; Colombia; Remote; COP 90,000,000 - 150,000,000; Full time

Job summary

DBSync Inc. is seeking a Forward Deployment Engineer to bridge engineering, business analysis, and customer success in a Colombia-facing role. You will deploy AI-driven solutions, automate workflows, and integrate SaaS apps, shaping the product with client feedback.

Ideal candidates have 4–8 years in customer-facing tech roles, strong coding skills (Python/Java/Go), and experience with SaaS APIs, CI/CD, and BI tools. Remote LATAM work is supported with U.S.-shift hours.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations.
• 4-8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
• Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI.
• Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
• Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
• Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
• Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution.
• Excellent communication skills — able to run a discovery workshop, explain a technical trade‑off to a non-technical stakeholder, and write clear documentation.

Responsibilities

• Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
• Solution Design: Translate business requirements into technical workflows, automations, and integrations.
• Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
• Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
• Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
• Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
• Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.

Skills

Python

Java

Go

REST APIs

SQL

BI tools

Excellent communication

Education

Bachelor's degree in Computer Science or related field

Tools

CI/CD

Observability tools

Job description

DBSync Inc. is seeking a Forward Deployment Engineer to bridge engineering, business analysis, and customer success in a Colombia-facing role. You will deploy AI-driven solutions, automate workflows, and integrate SaaS apps, shaping the product with client feedback.

Ideal candidates have 4–8 years in customer-facing tech roles, strong coding skills (Python/Java/Go), and experience with SaaS APIs, CI/CD, and BI tools. Remote LATAM work is supported with U.S.-shift hours.