Remote Forward Deployment Engineer for AI Integrations

DBSync Inc; Colombia; A distancia; COP 18.000.000 - 30.000.000; Jornada completa

Descripción de la vacante

DBSync Inc. is seeking a Forward Deployment Engineer to bridge engineering, business analysis, and customer success. You will ensure smooth deployment of AI-driven solutions, workflow automations, and SaaS integrations for enterprise clients.

You will design technical workflows from business requirements, deploy and test solutions, and collaborate with product teams to drive measurable impact. Remote work from Colombia with U.S. shift timings and a focus on enterprise deployments.

Formación

• Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations.
• 4–8 years in a customer‑facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
• Strong coding ability in Python, Java, Go — able to build and debug real integration logic, not just configure a UI.
• Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
• Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
• Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
• Demonstrated ability to operate independently in ambiguous, loosely‑scoped situations and drive to a working solution.
• Excellent communication skills — able to run a discovery workshop, explain a technical trade‑off to a non‑technical stakeholder, and write clear documentation.

Responsabilidades

• Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
• Solution Design: Translate business requirements into technical workflows, automations, and integrations.
• Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go‑live and adoption.
• Workflow Automation: Build and customize automations using APIs, scripts, or low‑code platforms.
• Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
• Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long‑term customer success.
• Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.

Conocimientos

Python

Java

Go

REST/SOAP APIs

OAuth & SSO

SQL

BI tools

Educación

Bachelor's degree in CS/Engineering

Herramientas

CI/CD

Observability tools

Workflow automation platforms

API development

Descripción del empleo

DBSync Inc. is seeking a Forward Deployment Engineer to bridge engineering, business analysis, and customer success. You will ensure smooth deployment of AI-driven solutions, workflow automations, and SaaS integrations for enterprise clients.

You will design technical workflows from business requirements, deploy and test solutions, and collaborate with product teams to drive measurable impact. Remote work from Colombia with U.S. shift timings and a focus on enterprise deployments.