Remote Administrative Assistant - Commercial Insurance Ops

DOXA Talent; Colombia; Remote; COP 97,264,000 - 129,685,000; Full time

Job summary

DOXA Talent invites applications for an Administrative Assistant – Commercial Insurance Operations to support a US-based agency from Colombia. The role focuses on client service, renewals, and back-office data entry within a multinational team.

The candidate will manage certificates of insurance, gather renewal information, verify invoices, and assist with marketing follow-ups while adhering to deadlines and service standards. Strong organization and proactive communication are essential.

Qualifications

• Bachelor’s degree in admin, business, insurance or related field.
• 2+ years of admin support, client service, or insurance operations experience.

Responsibilities

• Handle routine client service requests and certificates of insurance.
• Track commercial renewal dates and follow-ups.
• Maintain accurate records in agency systems and spreadsheets.
• Perform marketing follow-ups and CRM reminders.
• Follow established workflows and stay ahead of deadlines.

Skills

CRM systems

Agency management

Email

Spreadsheets

Cloud tools

Data entry

Organizational skills

Follow-up

Education

Bachelor’s degree

Tools

CRM software

Job description

DOXA Talent invites applications for an Administrative Assistant – Commercial Insurance Operations to support a US-based agency from Colombia. The role focuses on client service, renewals, and back-office data entry within a multinational team.

The candidate will manage certificates of insurance, gather renewal information, verify invoices, and assist with marketing follow-ups while adhering to deadlines and service standards. Strong organization and proactive communication are essential.