Remote Junior VA – Commercial Insurance Ops

DOXA Talent, Inc.; Colombia; Remote; COP 18,000,000 - 30,000,000; Full time

Job summary

DOXA is seeking a Junior Virtual Assistant for Commercial Insurance Operations to support day-to-day client service and back-office tasks for a U.S.-based agency. The role requires strong organization, English proficiency, and the ability to manage recurring tasks with minimal supervision from Colombia.

You will handle client service requests, renewals tracking, data entry, and follow-ups while coordinating with Colombian/International teams. The position is remote with standard EST hours.

Qualifications

• Bachelor’s Degree or related studies.
• 2+ years in administrative support, client service, or insurance operations.
• Proactive, organized, and able to work with minimal supervision.

Responsibilities

• Handle routine client service requests and documentation needs.
• Track renewal dates, deadlines, and follow-ups.
• Update records in agency systems and spreadsheets; verify invoices.
• Support marketing follow-ups and CRM reminders.

Skills

Proactive

Detail-oriented

Organized

Independent work

Customer service mindset

Education

Bachelor’s Degree or related studies

Tools

CRM systems

Spreadsheets

Cloud-based tools

Email management

Job description

DOXA is seeking a Junior Virtual Assistant for Commercial Insurance Operations to support day-to-day client service and back-office tasks for a U.S.-based agency. The role requires strong organization, English proficiency, and the ability to manage recurring tasks with minimal supervision from Colombia.

You will handle client service requests, renewals tracking, data entry, and follow-ups while coordinating with Colombian/International teams. The position is remote with standard EST hours.