QME Scheduling Clerk

Cloudstaff; Colombia; Remote; COP 87,475,000 - 131,213,000; Full time

Benefits offered by this job

Comprehensive health and life insurance

Flexible leave credits

Weekly office perks

Child friendly spaces

Mental Wellness Employee Assistance program

Performance review with salary increase

Job summary

A leading outsourcing company is seeking a QME Scheduling Clerk. This role involves effective communication, scheduling appointments, and managing client documents. The ideal candidate has a background in healthcare or legal, enjoys teamwork, and pays attention to detail. Benefits include comprehensive insurance, flexible leave, and opportunities for career advancement. The position is work from home, ensuring a balanced work-life atmosphere while fostering career growth.

Qualifications

• Must work Monday - Friday, 9:00am - 6:00pm Pacific Standard Time.
• Previous experience in medical scheduling is required.
• A client-facing mindset is essential.

Responsibilities

• Schedule appointments and confirm client attendance.
• Manage client communication and data entry tasks.
• Handle requests for transportation or accommodation.

Skills

Effective Communication and Collaboration

Customer Service Skills

Teamwork Skills

Attention to Detail

Scheduling Experience

Work Ethic

Education

Legal background or healthcare experience

Job description

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a QME Scheduling Clerk to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Work Arrangement

Work From Home

Location

Colombia

Schedule

Morning/Mid shift

Job Description

The QME Scheduling Clerk will have the following responsibilities:

• Effective Communication and Collaboration
• Scheduling Appointments
• Sends out notices to all parties
• Confirms client can attend the medical appointment
• Handles requests for transportation or accommodation
• Client Communication
• Data Entry
• Complex Case Troubleshooting
• Document Management

Qualification and requirements

• Shift Hours: Monday - Friday, 9:00am - 6:00pm Pacific Standard Time
• Prefer Legal Back ground or health care
• No bonuses included
• Customer Service Skills
• Work Ethic
• Teamwork Skills
• Attention to Detail
• Only USA Holidays
• Effective Communication and Collaboration
• Scheduling Experience is required
• Prefer Legal Back ground or health care
• Medical Scheduling Experience
• Medical or Legal previous experience
• A client-facing mindset
• Committed, multitasking, able to meet deadlines, professional, organized.
• Customer Service Skills
• Work Ethic
• Teamwork Skills
• Attention to Detail
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.