Payroll Specialist

Emapta Global; Bogotá; Remote; COP 174,034,000 - 237,319,000; Full time

Benefits offered by this job

Remote work from Colombia

20 vacation days

Laptop provided

Global client exposure

Upskilling via Emapta Academy

Job summary

Emapta Global is seeking a Payroll Specialist to handle high-volume US payroll operations for diverse clients. This remote role focuses on accurate compensation, regulatory compliance, and trusted advisory support.

You’ll gain global exposure, ongoing learning opportunities, and career growth through Emapta Academy. Ideal candidates have 1–3 years of payroll experience, strong Excel skills, and a customer‑oriented mindset.

Qualifications

• 1 to 3 years of high-volume payroll processing
• Proven ability to manage payroll portfolios of 50+ clients and 1,000+ employees
• Excellent written and verbal communication skills
• Strong customer service orientation and ability to serve as a trusted payroll advisor to clients
• Effective multitasking, time management, and prioritization skills in deadline-driven environments
• Solid understanding of payroll regulations, payroll systems, and related processes
• Proficiency in Microsoft Excel and other Microsoft Office 365 applications

Responsibilities

• Independently manage and process payroll for an assigned portfolio of clients.
• Administer payroll across multiple clients with varying pay schedules and employee volumes.
• Verify payroll calculations, employee records, and payroll details to ensure accuracy and timely completion.
• Serve as the subject matter expert and trusted advisor to clients on payroll-related matters.
• Ensure compliance with applicable US federal and state payroll regulations.
• Communicate with clients via phone and email to provide accurate, responsive, and professional payroll support.
• Collaborate with Treasury, Garnishments, and Payroll Assistant teams to coordinate payroll activities and resolve operational issues.
• Ensure accurate payroll execution and complete every payroll cycle within established deadlines.

Skills

High-volume payroll

Client portfolio management

Excel

Office 365

Tools

Microsoft Excel

Microsoft Office 365

PrismHR

Job description

Become the Payroll Expert Behind America's Most Reliable Workforce Operations

Make every paycheck count toward stronger business performance! Join Emapta as a Payroll Specialist and manage high-volume US payroll operations for diverse clients. Ensure accurate compensation, strengthen regulatory compliance, and support workforce confidence while building a long-term international career through global exposure, continuous learning, and top 1% opportunities.

Job Overview

• Employment type: Indefinite-Term Type Contract
• Work Setup: Work From Home/Remote
• 5-day work week
• Work-from-home arrangement
• 20 vacation days in total
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

Must-Have Qualifications

• 1 to 3 years of high-volume payroll processing; multi-client and multi-state payroll experience preferred but not required
• Proven ability to manage payroll portfolios of 50+ clients and 1,000+ employees simultaneously
• Excellent written and verbal communication skills
• Strong customer service orientation and ability to serve as a trusted payroll advisor to clients
• Effective multitasking, time management, and prioritization skills in deadline-driven environments
• Solid understanding of payroll regulations, payroll systems, and related processes
• Proficiency in Microsoft Excel and other Microsoft Office 365 applications

Preferred Qualifications (Nice-to-Haves)

• Experience with PrismHR payroll software
• Experience in a Professional Employer Organization (PEO) or Administrative Services Organization (ASO) environment
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential
• Experience with US-based clients across industries such as restaurants, healthcare, legal services, construction, and logistics

Positive Indicators of Success

• Practical payroll experience beyond basic timekeeping and attendance administration
• Strong payroll processing expertise complemented by excellent customer service skills
• Clear understanding of payroll cycles, tax filings, and regulatory compliance
• Strong communication skills and consistent responsiveness throughout the process
• Demonstrated knowledge of US payroll practices and requirements

Work Setup & Expectations

• Availability to work remotely from Colombia
• Ability to follow a fixed Central Time schedule of 8:30 AM-5:30 PM CT, Monday-Friday
• Flexibility to work occasional overtime to meet client deadlines

Your Daily Tasks

• Independently manage and process payroll for an assigned portfolio of clients.
• Administer payroll across multiple clients with varying pay schedules and employee volumes.
• Verify payroll calculations, employee records, and payroll details to ensure accuracy and timely completion.

Payroll Compliance & Advisory

• Serve as the subject matter expert and trusted advisor to clients on payroll-related matters.
• Ensure compliance with applicable US federal and state payroll regulations.

Client Communication & Support

• Communicate with clients via phone and email to provide accurate, responsive, and professional payroll support.

Cross-Functional Collaboration

• Collaborate with Treasury, Garnishments, and Payroll Assistant teams to coordinate payroll activities and resolve operational issues.

Payroll Accuracy & Timely Delivery

• Ensure accurate payroll execution and complete every payroll cycle within established deadlines.

About the Client

Our client is an established US-based human resources outsourcing provider with over 30 years of industry experience. They specialize in payroll processing, employee benefits administration, HR compliance, risk management, and workforce solutions through Professional Employer Organization (PEO) and Administrative Services Organization (ASO) services. Supporting businesses across all 50 states, they combine advanced HR technology with personalized expertise to simplify complex payroll operations, strengthen regulatory compliance, and reduce administrative burdens. Their comprehensive solutions help organizations improve workforce efficiency and achieve sustainable business growth.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 13,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.