Distribution Operations Coordinator

Emapta Global; Colombia; Remote; COP 36,000,000 - 60,000,000; Full time

Benefits offered by this job

Work From Home/Remote

5-day work week

20 vacation days

Laptop provided

Global client exposure

Upskilling via Emapta Academy

Job summary

Emapta Colombia is seeking a detail-oriented Distribution Operations Coordinator to strengthen digital distribution integrity, enhance property visibility across international markets, and contribute to exceptional guest experiences. This remote, indefinite-term role offers a 5-day work week, 20 vacation days, and access to Emapta Academy for upskilling.

You will work with global clients, maintain property data across platforms, and support launches and updates.

Qualifications

• At least 1 year of experience in data entry, e-commerce, administrative operations, hospitality systems, or other detail-oriented, system-based work
• Strong attention to detail and ability to maintain accuracy when handling large volumes of information
• Strong organizational skills and ability to manage multiple assignments and updates simultaneously
• Proficiency in working with spreadsheets, tracking systems, and structured information
• Ability to learn new technologies and navigate multiple systems and platforms
• Ability to work independently, follow established processes, and recognize when to ask questions or elevate issues
• Strong written and verbal communication skills
• Experience with online travel agencies, such as Booking.com, Expedia, or Airbnb, booking engines, hospitality systems, or content management system platforms (preferred but not required)

Responsibilities

• Maintain property and unit-level information across online travel agencies, Airbnb, booking engines, awareness channels, and other guest-facing platforms
• Support new property launches by setting up and entering required property and unit information across applicable platforms
• Enter approved descriptions, amenities, policies, services, room and unit details, and other property information into applicable systems
• Upload, tag, organize, and sequence approved photographs to ensure accurate associations with properties and room types
• Conduct regular audits and update property information as needed to maintain accuracy across channels
• Assist with property-level website updates as needed
• Support property transitions and closures by updating or removing information across applicable platforms
• Track completed and outstanding updates and maintain organized documentation
• Follow established processes and checklists to ensure thorough task completion
• Flag missing information, conflicting details, or unclear instructions before making updates
• Coordinate with internal teams to gather or confirm information required to complete assignments
• Partner with Revenue Management on unit configurations and other distribution requirements
• Collaborate with Marketing Operations to improve processes and workflows

Skills

Data entry

Attention to detail

Organizational skills

Communication skills

Hospitality systems

Online travel agencies

Tools

Spreadsheets

Tracking systems

CMS platforms

Job description

Optimize Hospitality Distribution, Enhance Property Visibility, Inspire Guest Confidence

Behind every exceptional hospitality brand is an unwavering commitment to excellence across every guest touchpoint. The Distribution Operations Coordinator strengthens digital distribution integrity, elevates property visibility, and contributes to exceptional guest experiences across international markets. At Emapta, your expertise earns more than recognition: it unlocks a distinguished, long-term global career with meaningful opportunities and a premium experience reserved for top 1% talent.

• Employment Type: Indefinite Term Type Contract
• Work Setup: Work From Home/Remote
• 5-day work week
• Work-from-home arrangement
• 20 vacation days in total
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

Qualifications

• At least 1 year of experience in data entry, e-commerce, administrative operations, hospitality systems, or other detail-oriented, system-based work
• Strong attention to detail and ability to maintain accuracy when handling large volumes of information
• Strong organizational skills and ability to manage multiple assignments and updates simultaneously
• Proficiency in working with spreadsheets, tracking systems, and structured information
• Ability to learn new technologies and navigate multiple systems and platforms
• Ability to work independently, follow established processes, and recognize when to ask questions or elevate issues
• Strong written and verbal communication skills
• Experience with online travel agencies, such as Booking.com, Expedia, or Airbnb, booking engines, hospitality systems, or content management system platforms (preferred but not required)

Who You Are

• Extremely detail-oriented and quick to identify inconsistencies
• Comfortable working with clear expectations and committed to accuracy
• Organized and comfortable handling detailed and repetitive tasks
• Willing and able to learn new systems and technologies
• Able to manage multiple assignments and track completed and outstanding tasks
• Reliable and capable of working independently while knowing when to ask questions
• Clear communicator who collaborates effectively across teams
• Committed to ownership, continuous improvement, and a people-first approach

Responsibilities

Distribution & Property Information

• Maintain property and unit-level information across online travel agencies, Airbnb, booking engines, awareness channels, and other guest-facing platforms
• Support new property launches by setting up and entering required property and unit information across applicable platforms
• Enter approved descriptions, amenities, policies, services, room and unit details, and other property information into applicable systems
• Upload, tag, organize, and sequence approved photographs to ensure accurate associations with properties and room types
• Conduct regular audits and update property information as needed to maintain accuracy across channels
• Assist with property-level website updates as needed
• Support property transitions and closures by updating or removing information across applicable platforms

Process & Coordination

• Track completed and outstanding updates and maintain organized documentation
• Follow established processes and checklists to ensure thorough task completion
• Flag missing information, conflicting details, or unclear instructions before making updates
• Coordinate with internal teams to gather or confirm information required to complete assignments
• Partner with Revenue Management on unit configurations and other distribution requirements
• Collaborate with Marketing Operations to improve processes and workflows

About the Client

Our client is an innovative hospitality company redefining modern accommodations through a distinctive combination of apartment living and hotel-style services. Recognized for their forward-thinking approach to flexible stays, they connect real estate and hospitality to create exceptional experiences for today's travelers. Their expanding portfolio of furnished accommodations reflects a commitment to convenience, adaptability, and service excellence. By reimagining traditional hospitality models, they continue to establish a distinctive presence in the industry, offering versatile accommodations that respond to evolving guest expectations.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 13,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.