Part Time Case Manager Assistant

Solvo Global Inc.; Colombia; On-site; COP 134,318,000 - 198,279,000; Full time

Job summary

Solvo Global Inc. is seeking a Bilingual Case Manager Assistant to support a Florida Personal Injury Law Firm. The role involves assisting with case management from intake through resolution, handling bilingual client communications, and coordinating with insurance providers.

You will manage medical records, billing statements, and liens, schedule appointments, and keep case information current in the firm's case management software, while meeting deadlines with precision.

Qualifications

• 1+ year of experience as a Case Manager Assistant in a Florida Personal Injury Law Firm
• Experience handling medical records, billing statements, and liens
• Fluent in English and Spanish (written and verbal)
• Strong organizational and communication skills

Responsibilities

• Assist with Personal Injury case management from intake through resolution
• Communicate with English and Spanish-speaking clients regarding case updates and documentation
• Coordinate with insurance companies regarding claims and case status
• Request, receive, and organize medical records, billing statements, and lien information
• Schedule appointments and coordinate with medical providers
• Maintain accurate case information within the firm's case management software
• Calendar deadlines, appointments, follow-ups, and case milestones
• Organize and maintain electronic case documentation
• Assist with Civil Remedy Notices (CRN)
• Support attorneys with administrative and case-related tasks

Skills

Bilingual English/Spanish

Communication

Organizational skills

Multitasking

Independent work

Tools

Smokeball

Clio

Filevine

Job description

We are looking for a Bilingual Case Manager Assistant to support a Florida Personal Injury Law Firm. The ideal candidate will have experience assisting with personal injury cases, client communication, insurance coordination, medical records management, and administrative support.

Responsibilities

• Assist with Personal Injury case management from intake through resolution
• Communicate with English and Spanish-speaking clients regarding case updates and documentation
• Coordinate with insurance companies regarding claims and case status
• Request, receive, and organize medical records, billing statements, and lien information
• Schedule appointments and coordinate with medical providers
• Maintain accurate case information within the firm's case management software
• Calendar deadlines, appointments, follow-ups, and case milestones
• Organize and maintain electronic case documentation
• Assist with Civil Remedy Notices (CRN)
• Support attorneys with administrative and case-related tasks

Requirements

• 1+ year of experience as a Case Manager Assistant within a Florida Personal Injury Law Firm
• Experience supporting Personal Injury cases and insurance claims
• Experience obtaining and managing medical records, billing statements, and liens
• Strong understanding of Personal Injury case workflows
• Fluent in English and Spanish (written and verbal)
• Strong organizational, multitasking, and communication skills
• Ability to work independently and manage deadlines effectively
• High attention to detail and professionalism

Preferred

• Experience with Smokeball (strongly preferred)
• Experience with Clio, Filevine, or other legal case management software
• Experience supporting multiple attorneys
• Familiarity with estate planning administrative processes