Operations and Recruiting Specialist / Manager

International Languages Service, Inc.; Colombia; Presencial; COP 149.902.563 - 224.853.844; Jornada completa

Descripción de la vacante

International Languages Service, Inc. is looking for an Operations and Recruiting Manager to drive the recruitment of language contractors. Responsibilities include overseeing the end-to-end recruitment process, developing hiring strategies, and maintaining a pipeline of candidates. The ideal candidate should have proven experience in the language industry, excellent communication and organizational skills, and be proficient in CRM software. A degree in HR or administration is preferred. Join us to make an impact in language services!

Formación

• Proven experience as a recruiter in the language industry.
• Strong understanding of recruitment processes.
• Ability to assess contractor skills effectively.

Responsabilidades

• Oversee and automate the interpreter recruitment, onboarding, and compliance process.
• Develop and implement recruitment strategies.
• Build and maintain a pipeline of qualified candidates.

Conocimientos

Recruitment experience in the language industry

Communication skills

Interpersonal skills

CRM proficiency

Organizational skills

Time-management skills

Assessment of contractor skills

Online recruiting tools knowledge

Educación

Degree in human resources, business administration, or related field

Herramientas

CRM software

Descripción del empleo

International Languages Service, Inc. (ILS) is a leading Language Service Company (LSC) headquartered in Florida. Founded in 2003, we are a small, mission‑driven team with a big impact—and we’re looking for an Operations and Recruiting manager to help us scale smart.

Responsibilities

• Oversee and automate the end‑to‑end interpreter (contractor) recruitment, onboarding, and compliance process.
• Ensure proper onboarding of contractors, including collecting documentation, coordinating language tests, health screenings, background checks, and accurate documentation.
• Capture contractor information in company databases and solutions such as accounting software, OneDrive, and CRM.
• Provide timely professional communications via phone, mail/email, social media, and company websites with contractors and partners.
• Develop and implement recruitment strategies to attract top language talent.
• Source candidates using a variety of channels, including job boards and social media.
• Review resumes and job applications to identify suitable candidates.
• Conduct interviews and assessments to evaluate candidates’ qualifications and fit.
• Build and maintain a pipeline of qualified candidates for future hiring needs.
• Provide regular reports on recruitment activities and progress.

Qualifications and Skills

• Proven experience as a recruiter in the language industry, with a successful track record in sourcing and placing contractors.
• Strong understanding of recruitment processes, including sourcing, interviewing, and onboarding.
• Excellent communication and interpersonal skills.
• Proficiency in using a CRM.
• Strong organizational and time‑management skills, with the ability to manage high‑volume recruiting processes simultaneously.
• Ability to assess contractor skills, experience, and cultural fit effectively.
• Familiarity with social media platforms and other online recruiting tools.
• A degree in human resources, business administration, or a related field is preferred.
• Ability to work independently and as part of a team.

Bonus

• Experience in education, healthcare, or non‑profits.
• Familiarity with interpreter training or language access fields.
• Experience accreditation frameworks.
• A second or third language that you speak =)
• Experience with Entrepreneurial Operating Systems (EOS).
• Experience working within a management consultancy.