Night Dispatch & Logistics Account Specialist

Charger Logistics Inc.; Bogotá; Hybrid; COP 36,000,000 - 60,000,000; Full time

Benefits offered by this job

Professional growth career

Competitive pay package

Job summary

Charger logistics Inc. is seeking dynamic individuals to join our fast-paced Dispatch team in Bogotá for an overnight shift. You will monitor shipments after hours, communicate with customers and drivers, and keep records up to date.

The role emphasizes proactive problem solving, teamwork, and delivering reliable service in a high-demand environment. Ideal candidates have 2+ years in logistics sales/account management, strong negotiation and communication skills, and the ability to work

Qualifications

• 2+ years of sales and account management experience in transportation and logistics field preferred.
• Strong negotiation skills with proven closing ability.
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Ability to function independently with little or no supervision as well as in a team environment.

Responsibilities

• Monitor and track active shipments after hours with real-time visibility and service performance.
• Communicate with customers, drivers, and internal teams regarding shipment status and schedules.
• Update customer portals, systems, and shipment records with accurate information.
• Coordinate pickup and delivery appointments and ensure customer requirements are met.
• Identify and resolve service disruptions, delays, and other operational exceptions.
• Handle customer inquiries and complaints with timely solutions and follow-up.
• Prepare and distribute overnight reports for the overnight and daytime teams.
• Maintain accurate documentation and collaborate with customers, carriers, and internal stakeholders.

Skills

Sales experience

Account management

Negotiation skills

Customer relations

Independent worker

Job description

Charger logistics Inc. is seeking dynamic individuals to join our fast-paced Dispatch team in Bogotá for an overnight shift. You will monitor shipments after hours, communicate with customers and drivers, and keep records up to date.

The role emphasizes proactive problem solving, teamwork, and delivering reliable service in a high-demand environment. Ideal candidates have 2+ years in logistics sales/account management, strong negotiation and communication skills, and the ability to work