Mac IT Support Technician — On-Site (Bogota)

Empresaconfidencial

Bogotá ciudad

On-site

COP 14,000,000 - 21,000,000

Full time

3 days ago
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Job summary

Empresaconfidencial in Bogotá is seeking a Jr. IT Support Technician to join our on-site team. You will handle Macintosh OS and Apple hardware issues, support Google Workspace, and contribute to customer service excellence across multi-location offices.

The role requires 2 years of experience, strong troubleshooting, and the ability to read technical manuals. You will work Monday to Friday, 9am to 6pm, delivering timely IT support and professional service.

Qualifications

  • 2 years of experience in IT support or similar role.
  • Proficiency with Macintosh OS and Apple hardware for troubleshooting.
  • Experience with Google Workspace and common enterprise tools.
  • Ability to research and resolve a wide range of computing issues.
  • Ability to read and understand technical manuals.
  • Willingness to support multi-location offices.
  • Familiar with general cloud software.
  • Strong customer service and composure under pressure.

Skills

Customer service
Troubleshooting
Research
Reading manuals

Tools

Macintosh OS
Apple Hardware
Google Workspace
JAMF Pro
SalesForce
Microsoft Office

Job description

Empresaconfidencial in Bogotá is seeking a Jr. IT Support Technician to join our on-site team. You will handle Macintosh OS and Apple hardware issues, support Google Workspace, and contribute to customer service excellence across multi-location offices.

The role requires 2 years of experience, strong troubleshooting, and the ability to read technical manuals. You will work Monday to Friday, 9am to 6pm, delivering timely IT support and professional service.

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