Logistics Coordinator | Colombia

HireHawk Inc.; Colombia; Remote; COP 36,121,000 - 43,345,000; Full time

Job summary

HireHawk Inc. is seeking a Logistics Coordinator for a fully remote, contractor role. You will support the Operations team with logistics, procurement, claims, inventory movements, and customer order workflows, coordinating domestic and international shipments and maintaining accurate records.

The role emphasizes heavy email-based communication with carriers, freight forwarders, warehouses, suppliers, and Spanish-speaking customers while aligning with SOPs and ensuring timely deliveries.

Qualifications

• 1–3+ years of experience in logistics or a closely related operations role
• Experience working in a B2B logistics environment with international shipments
• Fluent written English with professional email communication skills
• Hands-on experience coordinating domestic and international shipments
• Familiarity with shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork

Responsibilities

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays or exceptions
• Maintain clear shipment communications with suppliers, warehouses, drivers, customers and internal teams
• Prepare and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs paperwork
• Identify discrepancies in weights, quantities, or documentation and elevate where needed
• Coordinate final-mile delivery requirements and help resolve issues hindering delivery
• Manage product quality claims and shipment-related discrepancies
• Oversee inventory transfers and warehouse logistics with accurate movement records
• Enter customer orders and maintain data in Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Skills

Logistics coordination

Email communication

Attention to detail

Tools

ERP systems

Order Management systems

Inventory tracking systems

Job description

Employment Type: Full-Time Contractor | Workplace: Remote | Compensation: USD $1,000 - $1200 (negotiable) | Schedule: Monday to Friday, 9:00 am - 6:00 pm EST

About Us

HireHawk connects skilled professionals around the world with U.S. and Canadian companies building high-performing remote teams. We believe strong operations talent should be able to do meaningful work from anywhere, with clear expectations, structured support, and opportunities to grow alongside the companies they support.

About the Role

As a Logistics Coordinator, you will support the Operations team across logistics, procurement, claims, inventory movements, and customer order workflows. You will coordinate domestic and international shipments, maintain accurate records, review shipping documentation, and help ensure goods move from order through final delivery without unnecessary delays. This role is heavily email-based, so strong professional written communication is essential. You will work with carriers, freight forwarders, warehouses, suppliers, internal teams, and Spanish-speaking customers while keeping information accurate and stakeholders updated. This is a strong fit for someone who already understands B2B logistics and wants a remote role with broad exposure to international supply chain operations.

Responsibilities

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and elevate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Requirements

• 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role
• Experience working in a B2B logistics or import/export environment with international shipments
• Hands‑on experience coordinating domestic and international shipments
• Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork
• Fluent written English with strong professional email communication skills
• Strong attention to detail and experience following structured processes and SOPs

Nice to Have

• Experience coordinating shipments involving Asia, Mexico, or Latin America
• Experience processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
• Experience reviewing mismatches involving quantities, weights, invoices, or shipment documentation
• Strong Excel and Microsoft Office skills
• Experience using ERP, Order Management, inventory, or logistics tracking systems