Logistics Coordinator

Lean Solutions Group; Perímetro Urbano Barranquilla; Presencial; COP 20.088.000 - 33.480.000; Jornada completa

Descripción de la vacante

Lean Solutions Group is seeking a detail-oriented Logistics Coordinator with 1–3 years of Track & Trace experience to monitor shipments and maintain real-time visibility across the transportation process. The role requires knowledge of U.S.

domestic ground freight, including FTL, LTL, and intermodal transport, along with hands-on experience with TMS platforms. The ideal candidate will be proactive, organized, and comfortable communicating with carriers, drivers, dispatchers, and internal teams

Formación

• 1–3 years of experience in Track & Trace, Logistics, Transportation, Dispatch, or related operations.
• Full-time availability, including night shifts and weekends.
• Knowledge of U.S. domestic ground freight, including FTL, LTL, and intermodal transportation.
• Understanding of key shipment lifecycle milestones from pickup through final delivery.
• Experience coordinating pickup appointments and managing pre-alerts.
• Hands-on experience using Transportation Management Systems (TMS).
• Experience with e2open TMF and/or Descartes Aljex is strongly preferred.
• Experience communicating with carriers, drivers, dispatchers, and other transportation partners.
• Strong attention to detail and ability to maintain accurate shipment information.
• Strong organizational, follow-up, and problem-solving skills.
• Ability to identify and escalate operational issues in a timely manner.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• English level: B2+ written and verbal.
• Ability to work in a fast-paced environment and manage multiple shipments simultaneously.

Responsabilidades

• Monitor and track shipments throughout the transportation lifecycle using phone, email, and TMS platforms.
• Maintain accurate load statuses, pickup and delivery milestones, ETAs, arrival/departure times, and location updates.
• Coordinate pickup appointments and confirm shipment details with carriers and drivers.
• Manage and follow up on pre-alerts and ensure required shipment information are available and accurate.
• Request and document ETA updates, shipment progress, and location information.
• Communicate with carriers, drivers, dispatchers, planners, and internal teams to support smooth shipment execution.
• Maintain detailed and accurate shipment records, notes, and updates within internal systems.
• Identify, communicate, and elevate delays, discrepancies, missed milestones, or other operational issues.
• Retrieve and validate shipment documentation when inconsistencies or missing information are identified.
• Forward Proofs of Delivery (PODs) and other required documentation to the appropriate departments.
• Ensure all assigned loads are actively monitored through successful delivery.
• Support accurate and timely updates throughout the full shipment lifecycle.

Conocimientos

Track & Trace experience

Logistics

Transportation

Dispatch

Attention to detail

Communication

Problem-solving

Organizational skills

Multitasking

English communication (written & Veral

Herramientas

TMS platforms

e2open TMF

Descartes Aljex

Microsoft Outlook

Microsoft Excel

Descripción del empleo

We are looking for a detail-oriented Logistics Coordinator with 1–3 years of Track & Trace experience to monitor shipments and maintain accurate, real-time visibility throughout the transportation process. This role requires knowledge of U.S. domestic ground freight, including FTL, LTL, and intermodal transportation, as well as hands-on experience with TMS platforms.

The ideal candidate is proactive, organized, and comfortable communicating with carriers, drivers, dispatchers, and internal teams to ensure shipments move according to plan and any issues are identified and escalated promptly.

Key Responsibilities

• Monitor and track shipments throughout the transportation lifecycle using phone, email, and TMS platforms.
• Maintain accurate load statuses, pickup and delivery milestones, ETAs, arrival/departure times, and location updates.
• Coordinate pickup appointments and confirm shipment details with carriers and drivers.
• Manage and follow up on pre-alerts and ensure required shipment information is available and accurate.
• Request and document ETA updates, shipment progress, and location information.
• Communicate with carriers, drivers, dispatchers, planners, and internal teams to support smooth shipment execution.
• Maintain detailed and accurate shipment records, notes, and updates within internal systems.
• Identify, communicate, and elevate delays, discrepancies, missed milestones, or other operational issues.
• Retrieve and validate shipment documentation when inconsistencies or missing information are identified.
• Forward Proofs of Delivery (PODs) and other required documentation to the appropriate departments.
• Ensure all assigned loads are actively monitored through successful delivery.
• Support accurate and timely updates throughout the full shipment lifecycle.

Requirements

• 1–3 years of experience in Track & Trace, Logistics, Transportation, Dispatch, or a related operations role.
• Full-time availability, including night shifts and weekends.
• Knowledge of U.S. domestic ground freight, including FTL, LTL, and intermodal transportation.
• Understanding of key shipment lifecycle milestones from pickup through final delivery.
• Experience coordinating pickup appointments and managing pre-alerts.
• Hands-on experience using Transportation Management Systems (TMS).
• Experience with e2open TMF and/or Descartes Aljex is strongly preferred.
• Experience communicating with carriers, drivers, dispatchers, and other transportation partners.
• Strong attention to detail and ability to maintain accurate shipment information.
• Strong organizational, follow-up, and problem-solving skills.
• Ability to identify and **escalate** operational issues in a timely manner.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• English level: B2+ written and verbal.
• Ability to work in a fast-paced environment and manage multiple shipments simultaneously.