LatAm Senior Enterprise Customer Engineer

Cloudflare, Inc.; Bogotá; Vor Ort; COP 80.000.000 - 130.000.000; Vollzeit

Zusammenfassung

Cloudflare, Inc. in Bogotá, Colombia is seeking a Customer Engineer to drive the technical go-to-market strategy for enterprise customers.

You will own the technical relationship from discovery to long-term adoption, and act as a trusted advisor using AI workflows to streamline architecture and reduce busywork. Responsibilities include coordinating with Account Executives, overseeing onboarding, monitoring telemetry, and guiding QBRs to demonstrate ROI.

Qualifikationen

• Experience in a customer-facing technical role
• Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure and enterprise architecture
• Commercial mindset with quota-carrying or revenue experience
• Strong presentation skills bridging deep tech with business strategy

Aufgaben

• Lead technical discovery with Account Executives and build custom architectures
• Oversee onboarding and implementation; serve as main customer contact
• Lead quarterly business reviews to show ROI to executives
• Maintain deep relationships with key stakeholders across onboarding, maturity, renewal and expansion
• Utilize AI workflows to automate routine tasks and improve telemetry monitoring

Kenntnisse

Web security

Networking

Cloud architecture

SaaS metrics

C-suite communication

Tools

Cloudflare AI Stack

AI tools

Jobbeschreibung

Cloudflare, Inc. in Bogotá, Colombia is seeking a Customer Engineer to drive the technical go-to-market strategy for enterprise customers.

You will own the technical relationship from discovery to long-term adoption, and act as a trusted advisor using AI workflows to streamline architecture and reduce busywork. Responsibilities include coordinating with Account Executives, overseeing onboarding, monitoring telemetry, and guiding QBRs to demonstrate ROI.