LATAM Channel Partnerships Lead

CleverTap Pte Limited; Bogotá ciudad; Hybrid; COP 90,000,000 - 150,000,000; Full time

Job summary

CleverTap is the world’s leading AI‑first customer engagement platform seeking a Partnerships & Alliances professional to drive LATAM partner growth. You will recruit resellers, onboard partners, and enablement programs to accelerate indirect revenue across the region.

You will develop joint business plans with partners, coordinate with Sales and Marketing for co-selling, and track performance to optimize results. Join a fast-paced team shaping regional strategy and partner experiences.

Qualifications

• 3–5 years of professional experience in Partnerships/Alliances/Channel or Business Development in an agency, SAAS or technology industry.
• Hands-on execution mindset; comfortable building partnerships from zero to one.
• Strong understanding of indirect sales models, including resellers and implementation-led deals.
• Excellent relationship-building and stakeholder management skills, both internally and externally.
• Comfortable working in fast-paced, ambiguous environments and taking ownership end to end.

Responsibilities

• Scale the reseller and solution partner channel in LATAM, including partner identification, recruitment, onboarding and enablement.
• Track partner performance and continuously optimize partnerships based on business and revenue impact.
• Scale CleverTap’s reseller and solution partner ecosystem across LATAM, including partner identification, recruitment, onboarding and enablement.
• Build and maintain strong relationships with partners, serving as their primary point of contact for day-to-day needs and initiatives.
• Develop and execute joint business plans with partners, including pipeline generation, revenue targets, enablement and go-to-market activities.
• Track partner performance and continuously optimize partnerships based on business and revenue impact.
• Support partners throughout the sales cycle, connecting them with the appropriate internal teams and resources.
• Coordinate partner training and certification programs to ensure strong product knowledge and implementation capabilities.
• Work closely with Sales to identify co-selling opportunities, facilitate account mapping and increase partner-sourced and partner-influenced pipeline.
• Collaborate with Marketing on joint campaigns, events, webinars and other partner-led demand-generation initiatives.
• Maintain accurate partner, opportunity and performance data in internal systems, preparing regular reports and business reviews.
• Coordinate partner agreements, commercial processes and operational requirements in collaboration with Legal, Finance and Sales Operations.
• Gather partner and market feedback to identify opportunities to improve the partner experience, program structure and regional strategy.
• Represent the Partnerships team in internal meetings and partner-facing activities across LATAM.

Skills

Partnership development

Relationship management

Indirect sales

Stakeholder management

Execution mindset

Tools

CRM

Job description

CleverTap is the world’s leading AI‑first customer engagement platform seeking a Partnerships & Alliances professional to drive LATAM partner growth. You will recruit resellers, onboard partners, and enablement programs to accelerate indirect revenue across the region.

You will develop joint business plans with partners, coordinate with Sales and Marketing for co-selling, and track performance to optimize results. Join a fast-paced team shaping regional strategy and partner experiences.