Key Accounts & Growth Strategy Lead

Addi; Colombia; On-site; COP 194,212,000 - 291,319,000; Full time

Benefits offered by this job

Equity in the company

Competitive compensation

Ownership in company

Job summary

Addi is seeking a Success Manager to lead a high-impact Key Accounts team and own top merchant relationships in Colombia. You’ll drive growth, design performance KPIs, and shape GTM alignment with marketing and product teams while improving activation and long-term retention.

We value data-driven decision making and cross-functional collaboration, with a focus on merchant onboarding, activation targets, and scalable processes. Equity and strong growth opportunities are offered.

Qualifications

• 6+ years of experience in Customer Success, Account Management, Sales, or Strategy roles.
• Proven track record managing B2B client portfolios and delivering commercial impact.
• Experience in fintech, SaaS, payments, retail tech, or e-commerce platforms is strongly preferred.
• Knowledge of digital checkout flows, embedded finance, or merchant onboarding is a plus.

Responsibilities

• Lead and strengthen the Key Accounts Team, ensuring alignment with business goals.
• Own the commercial relationship with Addi's top Key Accounts and drive growth.
• Design and implement performance management with clear KPIs and tracking.
• Build a culture of commercial excellence focused on results and accountability.
• Increase SoW of brands with monthly plans and MBRS.
• Deliver high-impact pitches with sales, marketing, and growth plans.
• Create automated weekly performance reports for partners.

Skills

Customer Success

Account Management

Sales

Strategy

Fintech experience

Data-driven

Tools

Salesforce

Looker

PowerBI

Job description

Addi is seeking a Success Manager to lead a high-impact Key Accounts team and own top merchant relationships in Colombia. You’ll drive growth, design performance KPIs, and shape GTM alignment with marketing and product teams while improving activation and long-term retention.

We value data-driven decision making and cross-functional collaboration, with a focus on merchant onboarding, activation targets, and scalable processes. Equity and strong growth opportunities are offered.