Key Account Manager

CV3; Colombia; A distancia; COP 131.062.830 - 152.906.635; Jornada completa

Descripción de la vacante

A leading eCommerce solutions provider is seeking a Key Account Manager to drive account growth and strengthen customer relationships. This role is fully remote and LATAM-based. The ideal candidate should have 3–5 years of experience in Account Management, preferably within eCommerce or SaaS, and possess strong communication skills. Enjoy working with top eCommerce brands and a growth-focused culture.

Formación

• 3–5 years of experience in Account Management / Client Success / Business Development.
• Preferably in eCommerce, SaaS, or digital marketing with US clients.

Responsabilidades

• Manage and grow existing customer accounts.
• Build strong client relationships and act as a trusted advisor.
• Conduct strategic reviews to ensure eCommerce growth objectives.

Conocimientos

Strong communication & relationship-building skills

Knowledge of the eCommerce ecosystem

Descripción del empleo

Overview

Key Account Manager role at CommerceV3, a leading eCommerce solutions provider, to drive account growth, strengthen customer relationships, and ensure exceptional retention across the US customer base. Fully remote, LATAM-based role.

Key Responsibilities

• Manage and grow existing customer accounts (upsell, cross-sell, retention).
• Build strong client relationships and act as a trusted advisor.
• Conduct strategic reviews and ensure clients achieve eCommerce growth objectives.
• Collaborate with cross-functional teams (success, sales, marketing, product).

What We’re Looking For

• 3–5 years’ experience in Account Management / Client Success / Business Development (preferably in eCommerce, SaaS, or digital marketing with US clients).
• Strong communication & relationship-building skills.
• Knowledge of the eCommerce ecosystem & digital growth strategies.

Why Join Us?

• Work with top eCommerce brands in the US
• Fully remote, LATAM-based role
• Growth-focused, client-centric culture
• If you’re passionate about helping businesses thrive online, we’d love to connect!

How to Apply

Connect to [e-mail] for any query.

Location: Bogota, D.C., Capital District, Colombia; Salary: $3,000.00-$3,500.00; Employment type: Full-time; Seniority level: Mid-Senior level; Job function: Management and Business Development; Industries: Software Development.