Senior Product Manager - Marketplace

Addi; Bogotá; Presencial; COP 12.000.000 - 24.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity in the company

Competitive compensation

Descripción de la vacante

Addi Colombia is seeking a data‑driven, marketplace‑focused product manager to lead the merchant experience on the supply side—from acquisition and onboarding through daily operations.

You’ll collaborate with engineering, Sales, and Ops to scale catalog depth, automate onboarding, and shorten Time‑to‑10‑Sales, building self‑serve flows that reduce incidents for LATAM SMB merchants.

Formación

• Experience in B2B marketplace or e‑commerce merchant-side product management.
• Ability to operate with live incidents and convert failures into specs for long‑term solutions.
• Strong self‑serve product instincts for business users and merchants.
• Expertise in data pipelines, integrations, and API frameworks.
• Proven track record of data‑driven funnel optimization and cross‑functional alignment.
• Knowledge of LATAM SMB merchant needs in Colombia is preferred.

Responsabilidades

• Close the Opt‑In Quality Gap by diagnosing funnel drop‑offs and shipping UX interventions.
• Drive Autonomous Self‑Serve Onboarding with automated guidance and localization.
• Scale Catalog Depth and Multi‑Product Ingestion through bulk upload tooling and data pipelines.
• Accelerate Time‑to‑10‑Sales with growth loops and merchant dashboards.
• Reduce Operational Firefighting by building self‑healing alerts and taxonomy validation tools.

Conocimientos

B2B marketplace product management

E-commerce onboarding

Self-serve product design

Operational fluency

Incident response

Data-driven funnel optimization

Cross-functional leadership

Technical integrations

Data architecture

Colombia/LatAm market knowledge

Descripción del empleo

About Addi

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest‑growing marketplace.

With a state‑of‑the‑art, technology‑first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e‑commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers.

Our mission has earned the trust of world‑class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.

We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day.

The Role

This is where you come in. Below you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.

Mission

Accelerate Addi’s marketplace supply side by owning the end‑to‑end merchant product experience—from acquisition and onboarding through daily operations—enabling self‑serve merchant activation at scale, increasing catalog depth, and systematically converting recurring operational friction into automated, scalable product solutions.

What You Will Do

• Close the Opt‑In Quality Gap: Improve the self‑serve Opt‑in channel’s short‑term product publishing rate by diagnosing funnel drop‑offs and shipping intuitive UX interventions, effectively closing the activation performance gap with the assisted Sales channel.
• Drive Autonomous Self‑Serve Onboarding: Increase the share of merchants who successfully complete store configuration, product publishing, and their first transaction without direct human intervention from Addi teams by building robust automated guidance, localized tooling, and contextual validation flows.
• Scale Catalog Depth and Multi‑Product Ingestion: Significantly expand the adoption of Bulk Upload tools by redesigning the product data ingestion pipeline and error‑handling flows, establishing Addi’s first baseline for average products per merchant.
• Optimize Commercial Velocity (Time‑to‑10‑Sales): Benchmark and accelerate the “Time‑to‑10‑Sales” metric by deploying automated post‑onboarding growth loops, feature placement rules, and seller dashboard telemetry designed to ensure long‑term merchant retention.
• Reduce Operational Firefighting: Decrease internal engineering and ops support tickets related to integrator failures and product approval bottlenecks through the development of self‑healing error notifications and automated product taxonomy validation tools.

Qualifications

• Proven experience in B2B marketplace or e‑commerce merchant‑side product management (MUST HAVE)
  • Demonstrates a deep structural understanding of two‑sided supply mechanics, specifically what motivates or blocks a business owner during digital onboarding.
  • Possesses a track record of building features that optimize catalog depth, inventory management, or seller dashboard utility rather than purely consumer‑facing flows.
• Demonstrates exceptional operational fluency and continuous fire‑to‑signal conversion (MUST HAVE)
  • Acts comfortably as the first line of product response for live incidents (e.g., connector bugs, onboarding stalls) without dropping momentum on core roadmap initiatives.
  • Uses day‑to‑day operational failures as data‑driven telemetry to identify, write specs for, and systematically build long‑term platform solutions.
• Possesses strong native instincts for self‑serve business products (MUST HAVE)
  • Identifies exact drop‑off moments in complex data‑entry or store setup funnels and resolves them through elegant design rather than adding customer support human‑power.
  • Maintains a high standard for intuitive product design, ensuring business‑facing workflows function seamlessly without manual “hand‑holding.”
• Has solid expertise in technical integrations and data architecture pipelines (MUST HAVE)
  • Collaborates fluently with engineering squads on complex data flows, third‑party connector tools, bulk upload architectures, and API frameworks.
  • Translates complex technical constraints directly into clear merchant‑facing instructions and UX copy without needing engineers to design user paths.
• Track record of data‑driven funnel execution and cross‑functional influence (MUST HAVE)
  • Builds, instruments, and monitors granular user‑journey dashboards; prioritizes product backlogs based on rigorous cohort analysis rather than stakeholder noise.
  • Aligns disparate, cross‑functional teams (Sales, Operations, Engineering) behind shared supply‑side KPIs by proactively establishing clarity and technical consensus.
• Experienced in high‑scale product data systems or localized Latin American e‑commerce (PREFERRED)
  • Has previously optimized catalog ingestion engines, content moderation models, or item taxonomy frameworks.
  • Brings contextual knowledge of the unique technical constraints, infrastructure friction, and user behaviors characteristic of Colombian or broader LatAm SMB merchants.

Why Join Us?

• Work on a problem that truly matters – transforming how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers’ lives by creating more accessible, seamless, and fair financial services.
• Be part of something big from the ground up – this is your chance to help shape a company, influencing everything from technology and strategy to culture and values. You won’t just be an employee—you’ll be an owner.
• Unparalleled growth opportunity – the market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high‑impact role in a company that’s scaling fast, this is it.
• Join a world‑class team – work alongside top‑tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do.
• Competitive compensation & meaningful ownership – we believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.