Junior Order Management & Logistics Support Analyst

Tetra Pak; Bogotá ciudad; Presencial; COP 18.000.000 - 28.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training opportunities

Global work environment

Flexible working arrangements

Descripción de la vacante

Tetra Pak in Bogota, Colombia, is seeking a Junior Order Management & Logistics Support Analyst to support regional customers and sales teams with accurate order management and seamless service. This role offers an excellent entry point into order management, logistics, and supply chain operations, with training on SAP, Salesforce, and ERP systems as you grow.

Based in our Bogota office, the position involves coordinating with multiple stakeholders across time zones and contributing to

Formación

• University degree in business/ops aligned fields.
• Recent graduate or early-career with internship/projects accepted.
• Interest in order management, logistics, and data quality.
• Intermediate English required for professional communication.
• Basic Excel skills and data organization.
• SAP or ERP exposure preferred; training provided.

Responsabilidades

• Execute and support ERP/SAP and Salesforce operations.
• Process and close business transactions accurately and timely.
• Support Americas Service administration center operations.
• Track orders and resolve backorders and delivery issues.
• Maintain ERP master data and records; regular data cleansing.
• Collaborate with regional Services Supply Network teams.
• Coordinate reverse logistics with stakeholders.
• Ensure timely procurement-to-payment (PTP) process and deviations.

Conocimientos

Analytical thinking

Attention to detail

Communication

Teamwork

English proficiency

Proactive mindset

Educación

Business Administration

Logistics

Supply Chain Management

International Business

Herramientas

SAP

Salesforce

Power BI

Excel

Descripción del empleo

Junior Order Management & Logistics Support Analyst

Bogota, Colombia

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

At Tetra Pak, we are committed to making food safe and available everywhere. As part of our Sales Administration Support Center within the Services Supply Network team, the Junior Order Management & Logistics Support Analyst plays a key role in supporting regional customers & sales teams by ensuring efficient, accurate, and seamless order management operations.
This is an excellent opportunity for a recent graduate or an early-career professional interested in developing experience in order management, logistics, supply chain operations, business administration, and collaboration with stakeholders. This is not a direct sales role. You will work behind the scenes, connecting sales teams, suppliers, customers’ orders, and internal functions to help create a smooth and reliable service experience.
You will join a collaborative, international environment where you can contribute ideas, learn new systems, build your analytical skills, and grow with the support of experienced colleagues.
The position is based at our Tetra Pak office in Bogota, Colombia.
Tetra Pak does not offer support for visa or relocation for this position.

What you will do

As a Junior Order Management & Logistics Support Analyst, you will contribute to delivering world-class service by managing critical spare parts sales operations:

• Execute/Perform business operation support activities in ERP systems SAP and Sales force
• Ensure timely processing, closure, and maintenance of business transactions
• Provide operational support to the Americas Service administration center
• Track order fulfilment status and coordinate actions to resolve backorders and delivery constraints
• Support operational efficiency through regular housekeeping and cleansing of ERP systems, master data, and transactional records
• Collaborate closely within the regional Services Supply Network teams to support operational processes and drive timely resolution of issues
• Coordinate and support reverse logistic operational activities with stakeholders to ensure timely outcomes
• Maintain strong communication with stakeholders across time zones
• Ensure compliance with global processes and drive continuous improvements
• Responsible for Purchase to Payment (PTP) Process
• Inform and act on all deviations to secure an effective and timely PTP Process
• Responsible for ensuring timely delivery of parts from Tetra Pak suppliers, including taking corrective actions to address delays and supply shortages

We believe you have

• A university degree in Business Administration, Logistics, Supply Chain Management, International Business, or a related field.
• You may be a recent graduate or have initial professional, internship, or university project experience. Previous full-time experience is not required.
• A genuine interest in order management, logistics, supply chain, business operations, data quality, or customer and stakeholder support.
• Intermediate English skills, with the confidence to read, write, and communicate in a professional environment is required.
• Basic knowledge of Microsoft Excel, including commonly used formulas and the organization of operational data.
• SAP or other ERP exposure is preferred but not required. Training and support will be available as you grow in the role.
• Strong attention to detail and a commitment to completing tasks accurately and on time.
• The ability to organize priorities and manage several operational activities in a dynamic environment.
• A proactive, service-oriented mindset and the willingness to follow up until issues are resolved.
• Clear communication skills and the ability to collaborate respectfully with people from different teams, backgrounds, and cultures.
• Curiosity, analytical thinking, teamwork, and the motivation to learn quickly.
• A continuous-improvement mindset and the confidence to suggest better ways of working.
• An interest in developing your capabilities in SAP, Salesforce, Power BI, reporting tools, and international business processes.

We value diverse perspectives and encourage you to apply even if you do not meet every listed qualification. Your potential, motivation, and willingness to learn are important to us.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on October 25th, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

© Tetra Pak International S.A.