Jefe de Tienda en Formación

FashionUnited; Bogotá; Presencial; COP 89.545.556 - 134.318.334; Jornada completa

Descripción de la vacante

FashionUnited is seeking an Assistant Store Manager in Bogotá, Colombia. You'll play a critical role in creating memorable customer experiences and supporting day-to-day operations. This role involves mentoring staff, managing schedules, and acting as a brand ambassador for Skechers. Ideal candidates should have a passion for customer service and retail experience is preferred but not necessary. Join us in shaping the customer experience and developing our team.

Formación

• Ability to create a respectful, safe, and fun environment for employees.
• Comfortable setting clear expectations for the team.
• Flexible and motivated to provide excellent service.

Responsabilidades

• Champion the brand and create memorable customer experiences.
• Develop and mentor store employees on product knowledge.
• Manage store scheduling needs for peak times.

Conocimientos

Customer service excellence

Retail experience

Product knowledge

Descripción del empleo

Overview

Job Purpose: Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.

Responsibilities

• Champion the brand.
• Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
• Assist with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
• Support new hire onboarding.
• Assist with managing store scheduling needs, ensuring proper coverage for peak times.
• Act as a product expert and serve as a brand ambassador for all things Skechers.
• Ensure strong operational processes and routines that drive profitability and results.
• Act as the expert on all store systems and processes including opening and closing of the POS.
• May be responsible for the opening and closing of the store as needed.

Qualifications

• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable communicating expectations with store employees, sets clear expectations for the team.
• Flexible and motivated to provide excellent customer service.
• Creates excitement and shows passion for Skechers products and the brand.
• Retail, restaurant, or hospitality experience is preferred but not required.