Java/MuleSoft Integration Engineer - Remote-Friendly

INGEPSY; Bogotá ciudad; Híbrido; COP 293.026.000 - 423.260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud with upstream and downstream systems. You will build and maintain API integrations, manage data synchronization for the Case lifecycle, and participate in on-call rotation and incident support.

Responsibilities include triaging alerts, troubleshooting integration issues, and collaborating with dev and product teams to ensure reliable case workflows.

Formación

• 3-5 years of experience as a software developer
• Experience with Java
• Experience with MuleSoft
• Mid-level software engineering experience
• Enterprise integration/middleware experience
• Production troubleshooting and incident support experience
• Experience building and maintaining integrations
• Experience diagnosing and resolving API/integration failures
• Experience with production monitoring, alert triage, and platform/service health

Responsabilidades

• Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems that support the Case object lifecycle.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, focusing on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
• Maintain transparency on work status via tickets, standup, and Slack; follow engineering and DevOps processes.

Conocimientos

Java

MuleSoft

Enterprise integration

Production troubleshooting

API integrations

Monitoring

On-call rotation

Descripción del empleo

AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud with upstream and downstream systems. You will build and maintain API integrations, manage data synchronization for the Case lifecycle, and participate in on-call rotation and incident support.

Responsibilities include triaging alerts, troubleshooting integration issues, and collaborating with dev and product teams to ensure reliable case workflows.