Java MuleSoft Integration Engineer — Remote & Flexible

AgileEngine, LLC.; Medellín; Presencial; COP 202.410.000 - 311.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine, LLC. seeks a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud with upstream and downstream systems.

You will build and maintain API integrations, handle data synchronization for Case lifecycles, and provide production troubleshooting support. You will contribute across internal daemons and MuleSoft capabilities, support stakeholders in Service Cloud, and participate in on-call rotation and incident response.

Formación

• 3-5 years of experience as a software developer.
• Experience with Java.
• Experience with MuleSoft.
• Mid-level software engineering experience.
• Enterprise integration/middleware experience.
• Production troubleshooting and incident support experience.
• Experience building and maintaining integrations.
• Experience diagnosing and resolving API/integration failures.
• Experience with production monitoring, alert triage, and platform/service health.

Responsabilidades

• Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to the upstream and downstream systems that support the Case object lifecycle.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
• Handle keep-the-lights-on injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate across teams.

Conocimientos

Java

MuleSoft

Enterprise integration

Production troubleshooting

APIs & integrations

Monitoring & alerting

SDLC/DevOps

Descripción del empleo

AgileEngine, LLC. seeks a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud with upstream and downstream systems.

You will build and maintain API integrations, handle data synchronization for Case lifecycles, and provide production troubleshooting support. You will contribute across internal daemons and MuleSoft capabilities, support stakeholders in Service Cloud, and participate in on-call rotation and incident response.