Java/MuleSoft Integration Engineer

AgileEngine, LLC.

Metropolitana

Presencial

COP 60.000.000 - 95.000.000

Jornada completa

Hace 8 días

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Descripción de la vacante

AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems. You will build and maintain API integrations, data synchronization, and service workflows that power case creation and orchestration.

You will participate in on-call rotations, production troubleshooting, and DevOps processes, collaborating with cross-functional teams to diagnose issues, monitor health KPIs, and keep sprint planning

Formación

3-5 years of experience as a software developer
Experience with Java
Experience with MuleSoft
Mid-level software engineering experience
Enterprise integration/middleware experience
Production troubleshooting and incident support experience
Experience building and maintaining integrations
Experience diagnosing and resolving API/integration failures
Experience with production monitoring, alert triage, and platform/service health

Responsabilidades

Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to the upstream and downstream systems that support the Case object lifecycle.
Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
Handle keep-the-lights-on injects, track open incidents, and document findings in Confluence.
Keep sprint data current, including availability, carryover, and newly assigned points.
Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.