Java/MuleSoft Integration Engineer – Flexible Hours
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Descripción de la vacante
AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer that connects Salesforce Service Cloud to upstream and downstream systems. You will build and maintain API integrations, manage data synchronization, and support case creation and orchestration.
Production troubleshooting, incident support, and on-call rotation are part of the role. You will collaborate across teams on integration-related issues affecting Cases and case workflows, diagnose API failures, and
Formación
- 3-5 years of experience as a software developer.
- Experience with Java and MuleSoft.
- Experience with enterprise integration/middleware.
- Production troubleshooting and incident support experience.
- Experience building and maintaining integrations.
- Experience diagnosing API/integration failures.
- Experience with production monitoring and alert triage.
Responsabilidades
- Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems.
- Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities.
- Support stakeholders and reps in Service Cloud, partnering with internal teams on integration issues affecting Cases and workflows.
- Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
- Participate in the DFR rotation and Ops Review process as a core responsibility.
- Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
Conocimientos
Descripción del empleo
AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer that connects Salesforce Service Cloud to upstream and downstream systems. You will build and maintain API integrations, manage data synchronization, and support case creation and orchestration.
Production troubleshooting, incident support, and on-call rotation are part of the role. You will collaborate across teams on integration-related issues affecting Cases and case workflows, diagnose API failures, and
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