Java MuleSoft API Integrations Engineer

AgileEngine, LLC.; Cartagena de Indias; Presencial; COP 186.840.000 - 280.260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

Exciting projects

Flextime & remote options

Descripción de la vacante

AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems. You will build and maintain API integrations, data synchronization, and ensure case workflows run smoothly.

This role includes production troubleshooting, on-call rotation, and collaboration with internal teams across engineering and DevOps to keep integrations healthy and reliable.

Formación

• 3-5 years of software development experience.
• Experience with Java.
• Experience with MuleSoft.
• Enterprise integration/middleware experience.
• Production troubleshooting and incident support experience.
• Experience building and maintaining integrations.
• Experience diagnosing and resolving API/integration failures.
• Experience with production monitoring, alert triage, and platform/service health.

Responsabilidades

• Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to the upstream and downstream systems that support the Case object lifecycle.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
• Handle keep-the-lights-on injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

Conocimientos

Java

Software development

Monitoring & incident response

Herramientas

MuleSoft

Descripción del empleo

AgileEngine is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems. You will build and maintain API integrations, data synchronization, and ensure case workflows run smoothly.

This role includes production troubleshooting, on-call rotation, and collaboration with internal teams across engineering and DevOps to keep integrations healthy and reliable.