Java MuleSoft Integration Engineer — API & Salesforce

AgileEngine, LLC.; Perímetro Urbano Manizales; Presencial; COP 280.260.000 - 404.820.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine, LLC. is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems.

You will build and maintain API integrations, manage data synchronization, and support case creation and orchestration with on-call rotation. You will troubleshoot production issues, participate in incident response, and collaborate across teams to keep integration health, messaging, and workflows reliable, scalable, and

Formación

• 3–5 years of software development experience.
• Strong Java and MuleSoft experience.
• Enterprise integration/middleware background.
• Production troubleshooting and incident support.

Responsabilidades

• Own and maintain the Java/MuleSoft integration layer connecting Salesforce Service Cloud to the upstream and downstream systems that support the Case object lifecycle.
• Contribute to engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to integration/API health and monitor platform health KPIs for MuleSoft/Java services.
• Handle keep-the-lights-on injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

Conocimientos

Java

Middleware

API troubleshooting

Production support

Integration design

Herramientas

MuleSoft

Salesforce Service Cloud

CI/CD

Monitoring tools

Descripción del empleo

AgileEngine, LLC. is seeking a MuleSoft Developer to own the Java/MuleSoft integration layer connecting Salesforce Service Cloud to upstream and downstream systems.

You will build and maintain API integrations, manage data synchronization, and support case creation and orchestration with on-call rotation. You will troubleshoot production issues, participate in incident response, and collaborate across teams to keep integration health, messaging, and workflows reliable, scalable, and