Intermodal Dispatcher: Optimize Global Freight Ops

Lean Solutions Group; Bogotá; Presencial; COP 24.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel in Bogotá is seeking a Freight Forwarding Operations Coordinator to help move goods worldwide. You will coordinate inland and ocean transportation, monitor service levels, and support customers with timely updates while ensuring regulatory compliance.

This role emphasizes problem solving, stakeholder management, and attention to detail as you work across Customer Care, Operations, Finance, and Sales to deliver reliable transportation solutions and continuous process improvement.

Formación

• Experience in transportation, logistics, freight forwarding, or related operations.
• Knowledge of inland transportation, carrier management, and shipment coordination.
• Strong problem-solving and decision-making in fast-paced environments.

Responsabilidades

• Coordinate and monitor OTM and inland transportation operations from shipment preparation through final delivery.
• Manage relationships with transportation providers and ensure service levels.
• Track shipments, monitor operational milestones, and proactively address transportation issues.
• Support customers and internal stakeholders with timely updates, operational guidance, and issue resolution.
• Review transportation documentation, billing processes, and reports to ensure accuracy.
• Monitor operational KPIs and contribute to continuous improvement initiatives.
• Collaborate with cross-functional teams, including Customer Care, Operations, Finance, and Sales, to deliver service excellence.
• Ensure adherence to company policies, operational procedures, and regulatory requirements.

Conocimientos

Transportation experience

Logistics knowledge

Freight forwarding

Supply chain operations

Problem-solving

Stakeholder management

English proficiency

Excel

Herramientas

OTM system

Microsoft Excel

Descripción del empleo

Kuehne+Nagel in Bogotá is seeking a Freight Forwarding Operations Coordinator to help move goods worldwide. You will coordinate inland and ocean transportation, monitor service levels, and support customers with timely updates while ensuring regulatory compliance.

This role emphasizes problem solving, stakeholder management, and attention to detail as you work across Customer Care, Operations, Finance, and Sales to deliver reliable transportation solutions and continuous process improvement.