Intermodal Dispatcher (Med, Baq, Bog)

Lean Solutions Group; Bogotá; Presencial; COP 24.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel in Bogotá is seeking a Freight Forwarding Operations Coordinator to help move goods worldwide. You will coordinate inland and ocean transportation, monitor service levels, and support customers with timely updates while ensuring regulatory compliance.

This role emphasizes problem solving, stakeholder management, and attention to detail as you work across Customer Care, Operations, Finance, and Sales to deliver reliable transportation solutions and continuous process improvement.

Formación

• Experience in transportation, logistics, freight forwarding, or related operations.
• Knowledge of inland transportation, carrier management, and shipment coordination.
• Strong problem-solving and decision-making in fast-paced environments.

Responsabilidades

• Coordinate and monitor OTM and inland transportation operations from shipment preparation through final delivery.
• Manage relationships with transportation providers and ensure service levels.
• Track shipments, monitor operational milestones, and proactively address transportation issues.
• Support customers and internal stakeholders with timely updates, operational guidance, and issue resolution.
• Review transportation documentation, billing processes, and reports to ensure accuracy.
• Monitor operational KPIs and contribute to continuous improvement initiatives.
• Collaborate with cross-functional teams, including Customer Care, Operations, Finance, and Sales, to deliver service excellence.
• Ensure adherence to company policies, operational procedures, and regulatory requirements.

Conocimientos

Transportation experience

Logistics knowledge

Freight forwarding

Supply chain operations

Problem-solving

Stakeholder management

English proficiency

Excel

Herramientas

OTM system

Microsoft Excel

Descripción del empleo

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. In this role, you will contribute to service excellence by ensuring timely transportation execution, operational visibility, cost control, and continuous improvement of transportation processes. You will play a key role in supporting customer satisfaction while maintaining compliance with regulatory and operational requirements.

How you create impact

• Coordinate and monitor OTM and inland transportation operations from shipment preparation through final delivery.
• Manage relationships with transportation providers and ensure compliance with agreed service levels.
• Track shipments, monitor operational milestones, and proactively address transportation issues.
• Support customers and internal stakeholders by providing timely updates, operational guidance, and issue resolution.
• Review transportation documentation, billing processes, and operational reports to ensure accuracy and compliance.
• Monitor operational KPIs and contribute to continuous improvement initiatives.
• Collaborate with cross-functional teams, including Customer Care, Operations, Finance, and Sales, to deliver service excellence.
• Ensure adherence to company policies, operational procedures, and regulatory requirements.

What we would like you to bring

• Experience in transportation, logistics, freight forwarding, supply chain, or related operational environments.
• Knowledge of inland transportation, carrier management, shipment coordination, and operational follow-up.
• Strong problem-solving and decision-making skills in fast-paced operational environments.
• Ability to manage multiple priorities while maintaining attention to detail and service quality.
• Strong communication and stakeholder management skills.
• Experience working with operational KPIs, reporting, and process improvement initiatives.
• Proficiency in Microsoft Office, particularly Excel.
• Intermediate to advanced English proficiency is preferred.
• A customer-focused mindset and commitment to continuous improvement.

What's in it for you

At Kuehne+Nagel, you will join one of the world's leading logistics companies, where innovation, collaboration, and customer excellence drive everything we do.

You will have the opportunity to develop your career within a global organization, work alongside experienced logistics professionals, and contribute to complex transportation solutions that make a real impact. We offer a collaborative environment, learning opportunities, and the chance to grow within a company committed to operational excellence and employee development.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.