Export Operations Specialist — Sea Logistics

Kuehne+Nagel; Bogotá ciudad; Presencial; COP 55.800.000 - 100.440.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development opportunities

Collaborative team environment

International exposure

Monday to Friday

Descripción de la vacante

Kuehne+Nagel in Bogotá is seeking an experienced Sea Logistics Operational Care Expert - Export to coordinate and manage export shipments from booking to final documentation. You will ensure smooth execution of the operational process and collaborate with sales and internal teams to deliver a seamless customer experience.

The role requires 2-3 years in logistics operations, preferably Sea Logistics / Freight Forwarding, and a Bachelors degree or related background.

Formación

• Bachelor's degree or professional background in International Business, Logistics, Foreign Trade, Supply Chain, or a related field.
• 2-3 years of experience in logistics operations, preferably Sea Logistics / Freight Forwarding.
• Previous experience managing export operations.
• Knowledge of FCL/LCL operations, bookings, international transportation documentation, and shipment milestones.
• Strong organizational and follow-up skills, with the ability to manage multiple shipments and priorities simultaneously.
• Customer-oriented mindset with strong communication and problem-solving skills.
• Ability to analyze operational situations and take appropriate action to resolve issues.
• Experience working with USA or Canada is a plus.
• B2-C1 English level, with the ability to communicate effectively with international customers and teams.
• Ability to work effectively in a fast-paced, collaborative and customer-focused environment.

Responsabilidades

• Coordinate and monitor FCL/LCL export shipments, ensuring compliance with operational requirements and deadlines.
• Manage bookings, shipment documentation, vendors, document closing processes, and CCLs.
• Maintain close communication with customers, carriers, suppliers, and internal stakeholders throughout the shipment lifecycle.
• Monitor shipment milestones and proactively identify potential delays or operational issues.
• Investigate and resolve operational exceptions, including unexpected situations such as cargo damage or shipment disruptions.
• Provide timely and effective customer service, ensuring clear communication and appropriate follow-up.
• Work closely with the Sales team and other internal stakeholders to ensure a seamless customer experience.
• Support operations involving customers and teams across USA and Canada.

Conocimientos

2-3 years logistics ops

FCL/LCL export knowledge

Customer-focused communication

English proficiency

Educación

Bachelor's degree or related in Intl Business/Logistics/Trade/Supply Chain

Descripción del empleo

Kuehne+Nagel in Bogotá is seeking an experienced Sea Logistics Operational Care Expert - Export to coordinate and manage export shipments from booking to final documentation. You will ensure smooth execution of the operational process and collaborate with sales and internal teams to deliver a seamless customer experience.

The role requires 2-3 years in logistics operations, preferably Sea Logistics / Freight Forwarding, and a Bachelors degree or related background.