HR Specialist - Trilingual

Arthur J. Gallagher & Co. (AJG); Medellín; Presencial; COP 33.480.000 - 50.220.000; Jornada completa

Descripción de la vacante

Arthur J. Gallagher & Co. seeks a Bilingual HR Specialist in Medellín to provide clear, compassionate support across HR programs, systems, and employee inquiries, from onboarding through daily questions.

You will process employee transactions in Oracle, support onboarding and lifecycle events, and assist with recruitment, records, and compliance as needed. Advanced English and French are required; a high school diploma is enough to start.

Formación

• 2+ years of experience supporting HR programs, processes, operations, or a related field.
• Experience with HR systems and processing employee transactions.
• Proficient with Microsoft Office applications, including Outlook.

Responsabilidades

• Respond to employee requests with professionalism, care, and attention to detail.
• Support onboarding and employee lifecycle with timely guidance and information.
• Process employee transactions in Oracle, ensuring data accuracy and confidentiality.
• Provide first-level HR tools, processes, programs, and routine inquiries support.
• Resolve routine issues, document activity, and track work through the ticketing system.
• Identify opportunities to improve HR processes, workflows, and the employee experience.
• Prepare reports and maintain employee records, policy materials, and HR communications as needed.
• Support HR functions such as recruitment, staffing, employee records, relations, compensation, training, and compliance as needed.

Conocimientos

HR processes

Customer service

Communication

Adaptability

English-French

Educación

High school diploma

Herramientas

Oracle

Microsoft Office

HRIS

Descripción del empleo

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

This role helps employees get the HR support they need, when they need it. As a Bilingual HR Specialist, you will provide clear, caring, and accurate support across HR programs, systems, and employee questions. Your work will help create a smooth employee experience, from onboarding through day-to-day support and routine HR updates. This is a great opportunity for someone who enjoys helping people, values accuracy, and wants to grow in a role that supports wellbeing, inclusion, and service.

How you'll make an impact

• Respond to employee requests and questions with professionalism, care, and attention to detail.
• Support employees throughout onboarding and the employee lifecycle by providing timely guidance and information.
• Process employee transactions and updates in Oracle, ensuring data is accurate, complete, and handled confidentially.
• Provide first-level support for HR tools, processes, programs, and routine employee inquiries.
• Resolve routine issues, document activity, and track work through the ticketing system.
• Identify opportunities to improve HR processes, workflows, and the employee experience.
• Prepare reports, gather information, and maintain employee records, policy materials, and HR communications as needed.
• Support HR functional areas such as recruitment, staffing, employee records, employee relations, compensation, training, and compliance activities as needed.

About you

• Have 2+ years of experience supporting HR programs, processes, operations, or a related field.
• Hold a high school diploma or equivalent qualification.
• Have experience working with HR systems and processing employee-related transactions.
• Are proficient with Microsoft Office applications, including Outlook.
• Bring a customer-focused mindset and enjoy helping others.
• Communicate effectively, both verbally and in writing, while handling sensitive information with professionalism and confidentiality.
• Adapt quickly to new tools, systems, and processes, and are eager to learn.
• Advanced proficiency in English and French.