Healthcare Virtual Assistant for US Clinics - Growth & EMR

Snapscale; Bogotá; On-site; COP 33,480,000 - 61,380,000; Full time

Benefits offered by this job

Competitive salary

Annual performance reviews

US business hours alignment

Career growth

Job summary

Snapscale is seeking Healthcare Virtual Assistants (HVAs) in Colombia to support U.S.-based medical practices. You will handle patient communications, appointment coordination, and EMR management in a collaborative, growth-oriented environment.

Ideal candidates have healthcare experience, advanced English (B2+), fluent Spanish, and familiarity with EMR/EHR systems. This role offers a stable, full-time schedule aligned with U.S. business hours and opportunities for career growth.

Qualifications

• Minimum of 2 years in healthcare, medical administration, or related field.
• Advanced English proficiency (B2 level or higher) and fluent Spanish.
• Experience supporting U.S.-based clinics, medical practices, or hospitals is preferred.
• Familiarity with medical terminology; medical billing experience is a plus.

Responsibilities

• Answer inbound calls from patients and provide customer service.
• Schedule, reschedule, confirm, and coordinate patient appointments.
• Maintain and update EMR/EHR records.

Skills

Healthcare experience

Advanced English (B2+)

Spanish fluency

EMR/EHR familiarity

Medical terminology

Education

Healthcare-related certification

Tools

EMR/EHR software

Job description

Snapscale is seeking Healthcare Virtual Assistants (HVAs) in Colombia to support U.S.-based medical practices. You will handle patient communications, appointment coordination, and EMR management in a collaborative, growth-oriented environment.

Ideal candidates have healthcare experience, advanced English (B2+), fluent Spanish, and familiarity with EMR/EHR systems. This role offers a stable, full-time schedule aligned with U.S. business hours and opportunities for career growth.