Global Senior Claims Analyst – EN/ES, Negotiation & Compliance

Gallagher; Medellín; On-site; Confidencial; Full time

Job summary

Gallagher LatAm is seeking a Claims Adjuster to manage end-to-end claims with US-based teams, ensuring regulatory compliance and strong client service. You will analyze documentation, negotiate settlements, and maintain meticulous records in claims systems.

The role requires 3+ years in insurance claims, fluent English and Spanish, and solid analytical, negotiation, and communication skills. A global benefits network and LatAm teamwork are part of Gallagher's supportive culture.

Qualifications

• Bachelor’s degree in Business, Law, or related field.
• 3+ years of insurance claims experience (motor, property, casualty).
• Fluent in English and Spanish (B2 or C1+).
• Strong analytical, negotiation, and communication skills.
• Experience in the insurance or reinsurance industry.

Responsibilities

• Handle assigned claims from FNOL to closure.
• Communicate with claimants, vendors, and internal teams via email and phone.
• Analyze documentation to determine liability and coverage.
• Negotiate settlements within delegated authority.
• Ensure compliance with US insurance standards and regulations.
• Maintain accurate and timely documentation in claims systems.

Skills

Fluent English

Fluent Spanish

Analytical skills

Negotiation skills

Communication skills

Education

Bachelor’s degree in Business, Law, or related field

Tools

Guidewire

Claimonix

CFX

Avaya

Microsoft Office

Job description

Gallagher LatAm is seeking a Claims Adjuster to manage end-to-end claims with US-based teams, ensuring regulatory compliance and strong client service. You will analyze documentation, negotiate settlements, and maintain meticulous records in claims systems.

The role requires 3+ years in insurance claims, fluent English and Spanish, and solid analytical, negotiation, and communication skills. A global benefits network and LatAm teamwork are part of Gallagher's supportive culture.