GBS Payroll Administrator

United Parcel Service, Inc.; Medellín; Hybrid; COP 190,967,000 - 286,451,000; Full time

Job summary

United Parcel Service, Inc. is seeking a Garnishment Administrator to manage deductions for U.S. employees. The role partners with internal teams, agencies, and courts to ensure accurate, timely garnishment processing in compliance with regulations.

The position requires strong English, communication, and analytical skills, with attention to confidentiality and payroll experience. It is a hybrid role with standard daytime hours and a focus on audit support and process improvements.

Qualifications

• Intermediate to advanced English level required.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• High attention to detail and ability to work with confidential information.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience in payroll, finance, or compliance-related processes preferred.
• Experience with garnishments, payroll deductions, or U.S. payroll processes preferred.

Responsibilities

• Review, validate, and process employee garnishment orders for U.S. employees.
• Set up, update, and terminate garnishment deductions in payroll systems.
• Ensure compliance with federal, state, and local garnishment requirements.
• Research and resolve garnishment inquiries from employees, agencies, courts, and internal stakeholders.
• Monitor deduction accuracy and resolve payroll discrepancies.
• Maintain employee records and supporting documentation.
• Handle sensitive employee information with a high level of confidentiality.
• Support payroll audits and process improvement initiatives.

Skills

English Proficiency

Communication Skills

Analytical Thinking

Attention to Detail

Confidentiality

Payroll/Compliance Experience

Tools

Microsoft Excel

Microsoft Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position is responsible for administering employee garnishment deductions for UPS U.S. employees. The role partners with internal teams, government agencies, courts, and external vendors to ensure garnishment orders are processed accurately, timely, and in compliance with federal and state regulations.

Key Responsibilities

• Review, validate, and process employee garnishment orders for U.S. employees.
• Set up, update, and terminate garnishment deductions in payroll systems.
• Ensure compliance with federal, state, and local garnishment requirements.
• Research and resolve garnishment inquiries from employees, agencies, courts, and internal stakeholders.
• Monitor deduction accuracy and resolve payroll discrepancies.
• Maintain employee records and supporting documentation.
• Handle sensitive employee information with a high level of confidentiality.
• Support payroll audits and process improvement initiatives.

Qualifications

• Intermediate to Advanced English level (Required).
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• High attention to detail and ability to work with confidential information.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience in payroll, finance, or compliance-related processes (Preferred).
• Experience working with garnishments, payroll deductions, or U.S. payroll processes (Preferred).

Hybrid: Yes Schedule: 7am-4pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.