GBS Senior Admin Assistant

M05 UPS GLOBAL BUSINESS SERVICES CO; Medellín; On-site; COP 24,000,000 - 36,000,000; Full time

Job summary

UPS is seeking an experienced administrative professional to support billing processes and reporting in Medellín. This role involves preparing and analyzing complex reports, coordinating with various teams, and guiding junior staff as needed.

Candidates should have strong Excel skills (pivot tables, macros, logic functions) and English at least B2, with the ability to work in a fast-paced environment and maintain data integrity.

Qualifications

• Attention to detail and accuracy in data handling.
• Strong written communication for internal and external stakeholders.
• Ability to work independently and guide others as needed.
• Experience handling administrative tasks in a fast-paced environment.
• Proficiency with Excel for data analysis and reporting.

Responsibilities

• Reconcile and audit the flow of billing data across source systems to ensure accuracy and integrity.
• Collaborate with internal UPS functions to resolve issues and maintain data quality.

Skills

Attention to detail

Strong written communication

Independent work style

Issue resolution

Data accuracy

Tools

Excel

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. He/She may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, distributing mail, coordinating meetings and other duties as assigned. He/She may deal with confidential material on a regular basis.

Responsibilities

• Responsible for reconciling and auditing the accurate flow of billing data from various source systems into collection and accounting platforms, ensuring data accuracy, financial integrity, and alignment across all impacted UPS business areas.

Key Accountabilities

• Attention to detail
• Strong written communication skills
• Work with internal UPS functions to resolve issues
• Ability to work independently and escalat
• Follow documented procedures
• Ability to think critically and manage to expectations

Qualifications

• Experience in administrative jobs
• Preferred knowledge in Billing
• Ability to work in a fast-paced, high-pressure environment
• Excel intermedium (pivot tables, macros, logic functions)
• English level B2 - fluent speaking

Grade: 008 Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.