(Fluent English) Full-Cycle Sales Representative (Remote)

SupportYourApp; Bogotá; Remote; COP 118,390,000 - 197,316,000; Full time

Benefits offered by this job

Fully remote cooperation

Job summary

SupportYourApp is seeking a confident, empathic Full-Cycle Sales Representative to own the entire sales cycle—from first inbound contact to closing and collecting payment on the call. You’ll thrive speaking with non-technical business owners, explaining product value clearly, and turning hesitancy into a yes.

The role emphasizes rapid lead response, daily product demos, multi-touch outreach, and meticulous CRM record-keeping, with a fully remote setup and USD compensation.

Qualifications

• C1 English: fluent spoken and written.
• Experience in full-cycle B2B or SaaS is a plus.
• Remote work experience in startup environments preferred.

Responsibilities

• Contact inbound leads within minutes via phone or email, qualify decision-makers, and pitch value.
• Run up to 5 product demos daily and close deals with on-call payment collection.
• Make around 20 outbound calls daily from curated lead lists.
• Keep records in CRM for accurate forecasting and no lead leakage.
• Use Slack, Notion, CRM, and AI tools to structure day and outreach.

Skills

Inbound/outbound sales

Demo delivery

CRM proficiency

Objection handling

Lead follow-up

Multitouch outreach

Time management

Tools

Slack

Notion

CRM

Claude

ChatGPT

Google Sheets

Job description

We're looking for a confident and empathic Full-Cycle Sales Representative to join the team of one of our clients. In this role, you'll own the whole sales cycle: from the first call with an inbound lead to closing the deal and collecting payment on the spot. The ideal candidate feels at home on the phone, explains product value in plain words to non-technical business owners, and turns hesitation into a clear "yes."

Ready to close your next deal? Let's see what it takes

What you will do:

• Contact inbound leads within 5 minutes of their request via phone or email, qualify decision-makers, and pitch the product’s value;
• Run up to 5 focused product demos per day, handle objections in real time, and collect payment directly on the call;
• Make around 20 targeted outbound calls daily from curated lead lists, using multi-touch outreach across phone and email to connect with business owners and general managers;
• Keep records of calls, demos, pipeline stages, and notes in the CRM for accurate forecasting and zero lead leakage;
• Use internal spreadsheets, formulas, filters, and digital workspaces (Slack, Notion, CRM, AI tools like Claude and ChatGPT) to structure your day, prioritize accounts, and make your outreach more efficient.

What you need to succeed in this role:

• C1 English with exceptional spoken and written communication: clear, neutral delivery, confidence over the phone, and comfort leading structured video meetings;
• Ability to follow brand tone-of-voice guidelines, balancing empathy, trust, active listening, and clear explanations of product concepts for non-technical business owners;
• High emotional intelligence and confidence in handling resistance, hesitant buyers, and challenging conversations calmly and constructively;
• Self-direction: you follow up on active leads proactively, hit daily activity targets, and take responsibility for your quota;
• Strong attention to detail, solid time management, and strict adherence to outreach timelines and response SLAs;
• Quick adaptation to modern software (Slack, Notion, CRMs, dialers, and AI productivity tools);
• Comfort in a fast-moving, high-intensity startup environment where priorities and scripts change often;
• A natural drive to solve issues on your own and pick up product updates from internal documentation before escalating to management.

Will be a plus:

• Previous experience in full-cycle B2B or SaaS sales;
• Hands-on experience communicating with US-based customers;
• Solid knowledge of Excel or Google Sheets;
• Ability to quickly pull key insights out of any information;
• Drive for self-development, learning, and continuous improvement.
• Fixed schedule: Monday-Friday, 09:00–18:00 or 12:00–21:00 (Pacific/Gambier, UTC−9);
• Fully remote cooperation;
• Cooperation on a fast-growing B2B SaaS product;
• Inclusive and international environment;
• Compensation in USD;
• Trust-based management with no micromanagement, focused on your growth and long-term collaboration.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.