Enterprise Drone Operations & Governance Manager

J.S. Held LLC; Medellín; Hybrid; COP 254,639,000 - 381,959,000; Full time

Benefits offered by this job

Flexible remote work

Generous annual leave

Comprehensive medical insurance

Job summary

J.S. Held is seeking a Flight Operations Manager to coordinate our enterprise drone program, improving visibility into fleets, pilots, and registrations while ensuring compliant operations across practices, operations, finance, legal, IT, and the pilot community.

The role focuses on governance, process standardization, and seamless billing, with an emphasis on identifying new revenue opportunities and scalable solutions for enterprise drone operations.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Five or more years of experience in program management, operations, fleet or asset management, compliance administration, field operations, or a related discipline.
• Practical knowledge of commercial drone operations and applicable FAA requirements.
• Experience implementing standardized processes across multiple teams, locations, or business units.
• Experience selecting, implementing, or administering an operational, fleet, asset, compliance, or workflow technology platform.
• Strong analytical, reporting, organizational, and stakeholder-management skills.
• FAA Part 107 Remote Pilot Certificate
• Clear written and verbal communication skills, sound judgment, and the ability to manage multiple workstreams without relying on direct reporting authority.
• Fluent English and Spanish required.

Responsibilities

• Coordinate the enterprise drone program and maintain visibility into drone assets, pilots, certifications, utilization, and flight activity.
• Develop and maintain SOPs, training, practical policies, procedures, records, and controls for consistent operations.
• Track program performance and provide concise reporting on utilization, compliance, billing, risks, and progress.
• Entrepreneurial mindset towards refining Fleet Management and new revenue opportunities.
• Coordinate drone inventory, registration, assignment, maintenance, insurance, and retirement activities.
• Monitor FAA requirements, pilot credentials, renewals, authorizations, and recordkeeping obligations.
• Support risk assessments, incident reporting, corrective actions, and periodic compliance reviews.
• Partner with Finance and practice operations to establish consistent drone billing and documentation practices.
• Help connect flight activity to projects and maintain records needed for invoicing and audits.
• Monitor billing adoption and report on drone activity, billings, recoveries, costs, and program economics.
• Lead requirements definition, RFP support, evaluation, and implementation of a drone fleet-management platform.
• Administer the platform including data standards, user access, workflow design, data quality, vendor performance, and enhancement priorities.
• Coordinate relationships with drone technology, equipment, training, and compliance vendors.

Skills

Program management

Fleet management

Drone operations

FAA Part 107

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Drone fleet-management platform

Flight-log systems

Job description

J.S. Held is seeking a Flight Operations Manager to coordinate our enterprise drone program, improving visibility into fleets, pilots, and registrations while ensuring compliant operations across practices, operations, finance, legal, IT, and the pilot community.

The role focuses on governance, process standardization, and seamless billing, with an emphasis on identifying new revenue opportunities and scalable solutions for enterprise drone operations.