End-Point Engineer Sr.

Auxis; Bogotá ciudad; Presencial; COP 60.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

Auxis is seeking an End-Point Engineer Sr. to lead hands-on management of SCCM/MECM and Intune across 11,000+ endpoints in the United States, Canada, Brazil, Peru, and Paraguay as part of the Mosaic Infrastructure Managed Services program.

You will configure OS deployments, patching, compliance policies, Autopilot, and drive the co-management migration while mentoring a junior engineer and documenting configurations for ongoing operations.

Formación

• Bachelor's degree or equivalent experience in Information Technology or related field.
• 4+ years hands-on endpoint engineering experience in enterprise environments.
• Strong experience with SCCM/MECM including OSD, packaging, and patching.
• Hands-on experience with Microsoft Intune including configuration profiles and Autopilot.
• Proficiency in PowerShell scripting for endpoint automation.
• Working knowledge of Entra ID (Azure AD) for endpoint management.
• Strong troubleshooting skills across Windows client OS, drivers, and apps.
• Excellent English communication (verbal and written).

Responsabilidades

• Administer and maintain the SCCM/MECM environment (collections, deployments, OSD sequences).
• Administer Microsoft Intune: device configuration profiles, compliance policies, app deployments, Autopilot.
• Package, test, and deploy applications across managed endpoints with proper documentation.
• Execute endpoint patch management cycles and remediate failures.
• Support migration from SCCM-based management to Intune modern management.
• Serve as escalation point for complex endpoint incidents.
• Develop scripts to automate endpoint management tasks.
• Mentor junior End-Point Engineers on administration and troubleshooting.
• Maintain accurate endpoint configuration documentation.
• Support large-scale deployments and imaging logistics.

Conocimientos

English communication

Troubleshooting

Educación

Bachelor's degree in IT / CS or equivalent

Herramientas

SCCM/MECM

PowerShell scripting

Entra ID (Azure AD)

Microsoft Intune

Windows Autopilot

ITSM / ServiceNow

Descripción del empleo

Job Summary

The End-Point Engineer Sr. is a senior hands-on engineer on the End-User Computing team for the Mosaic Infrastructure Managed Services engagement, supporting roughly 11,000+ managed endpoints across the United States, Canada, Brazil, Peru, and Paraguay. Working under the direction of the End-Point Lead/Architect, this role executes and improves the day-to-day engineering of the SCCM (Configuration Manager/MECM) and Microsoft Intune platforms - application packaging, OS deployment, patching, compliance policies - and plays a hands-on role in the account's migration from traditional SCCM-based management to modern, cloud-first Intune management.

Responsibilities

• Administer and maintain the SCCM/MECM environment: collections, deployments, OS deployment (OSD) task sequences, and distribution point health.
• Administer Microsoft Intune: device configuration profiles, compliance policies, app deployments, and Windows Autopilot provisioning.
• Package, test, and deploy applications across the managed endpoint estate, maintaining packaging standards and documentation.
• Execute endpoint patch management cycles, monitoring deployment success rates and remediating failures.
• Support the migration of endpoints from SCCM-based management to Intune modern management, executing migration waves under the roadmap set by the End-Point Lead/Architect.
• Serve as an escalation point for complex endpoint incidents from the Service Desk and field services, driving root cause resolution.
• Build and maintain endpoint security baseline configurations in coordination with Security requirements.
• Develop scripts and automation to streamline endpoint management tasks (PowerShell).
• Mentor the End-Point Engineer Jr. on platform administration, packaging, and troubleshooting practices.
• Maintain accurate documentation of endpoint configurations, standards, and procedures.
• Support hardware refresh and large-scale deployment projects, including imaging and provisioning logistics coordination.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• 4+ years of hands-on endpoint engineering experience in enterprise environments.
• Strong hands-on expertise with SCCM/MECM, including OSD, application packaging, and patch management.
• Hands-on experience with Microsoft Intune, including configuration profiles, compliance policies, and Windows Autopilot.
• Proficiency in PowerShell scripting for endpoint automation.
• Working knowledge of Entra ID (Azure AD) concepts relevant to endpoint management (hybrid join, conditional access).
• Strong troubleshooting skills across Windows client OS, drivers, and application behavior.
• Strong verbal and written communication skills in English.

Preferred Qualifications

• Microsoft 365 Certified: Endpoint Administrator Associate or equivalent certification.
• Experience executing SCCM-to-Intune co-management or migration programs.
• Experience supporting macOS or mobile devices (iOS/Android) under MDM.
• Experience in a managed services environment supporting enterprise clients.
• Bilingual English/Spanish or English/Portuguese a plus.

Technical Skills & Tools

• SCCM/MECM administration (collections, OSD, packaging, patching).
• Microsoft Intune / Windows Autopilot.
• PowerShell scripting.
• Entra ID (Azure AD) fundamentals for endpoint management.
• ITSM/ticketing platforms (ServiceNow or equivalent).